HominngBird Acapulco

First negative review I have given in 20 years. Very bad experience. ******* says they accept credit cards and debit cards. I went there and he demanded cash. I pointed out to him that the ******* site says they accept credit cards and he would not take a credit card. I did not have that amount of cash so he said I had to go to the bank machine. Very unprofessional and inconvenient. There was a gross stain on the couch the size of a grapefruit. The toilet kept plugging. No ventilation in the bathrooms No hot water for the first night because he did not turn on the boiler. He disabled the washing machine because he said we were only staying three nights and did not ned Three bars of soap, each the size of a silver dollar for 8 people Gave us three rolls of the cheapest toilet paper for 8 guests. The first morning we were out of toilet paper and I asked him for more and he said' Its not a hotel and we would have to wait, So I had to go to OXO and buy some. Two hours later he brought four more rolls. Gave us one garbage bag for eight people. My wife aske for more and he said if we need more he would bring one. We bought our own Felt like he was going into the unit when we were not there. We put little papers in the door on the third night and when we arrived home the papers had fallen on the floor. Balcony door did not lock. Hide a bed in living room had no mattress and he said we could buy an air mattress. Very bad experience

The street leading up to private gated community is a bit dark but once the gate keeper opens it and as you walk in the property the place is very nice and clean it met my specifications for us to stay. Walmart is about a 5 minute drive, at night and during the day you will find tacos stands near by and other restaurants to enjoy. There is also an Oxxo store more like 7 eleven store. We enjoy the villa, we didn’t have time for the pool but looks pretty nice.