Krystal Beach Acapulco
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1 night
1 room, 2 adults, 0 children
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Krystal Beach Acapulco

Av Costera Miguel Alemán 163, Acapulco, Guerrero, 39670, Mexico
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Amenities
Golf course
Outdoor swimming pool
Spa
Massage room
Gym
Public parking
24-hour front desk
Luggage storage
All amenities
Property Description
With a stay at Krystal Beach Acapulco in Acapulco (Costera Acapulco), you'll be within a 10-minute walk of Papagayo Beach and Parque Papagayo. This beach resort is 0.1 mi (0.1 km) from Galerías Acapulco and 0.4 mi (0.7 km) from Condesa Beach.
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7.0/10
Cleanliness7.1
Amenities6.6
Location7.2
Service6.9
All 104 reviews
Surroundings
Airport: Acapulco International Airport
(22.2 km)
Landmarks: Candela Discotheque
(230m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room with Ocean View
7

Standard Room with Ocean View

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Standard King Room with Mountain View
6

Standard King Room with Mountain View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Mountain view
Room Details
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Standard Room, 2 Double Beds, Mountain View
7

Standard Room, 2 Double Beds, Mountain View

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Mountain view
Room Details
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Standard King Room with Ocean View
5

Standard King Room with Ocean View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
Check Availability

Guest Reviews

7.0/10
104 reviews
  • Cleanliness7.1
  • Amenities6.6
  • Location7.2
  • Service6.9
Average for similar properties in Acapulco
Most Mentioned
Review summary
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Location: Frequently praised for its convenient and central position.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
No hay aire acondicionado, los elevadores no funcionan y no hay aire acondicionado. Mis consumos de alimentos solicité factura y es día que no las envían. No tienen suficiente personal, pésimo servicio no recomiendo este hotel
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A‍n‍t‍o‍n‍i‍o‍ ‍V‍C
April 19, 2025
El hotel está remodelado y todos los trabajadores dan un excelente servicio. En temporada alta deben hacer mayor énfasis a que los huéspedes sigan las reglas. Hay huéspedes que no respeta reglas, apartan mesas, camastros, palapas y sillas por todo el día. Se meten a la alberca con playera, salen mojados al elevador, a la recepción, se sirven comida en exceso y no se la comen. En mi habitación la puerta del baño rechinaba demasiado. La puerta a las escaleras también hace mucho ruido y mi habitación estaba al lado de esa puerta. Al hacer mi reserva pide no cerca del elevador y me asignaron saliendo del elevador.
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T‍e‍r‍e‍s‍i‍t‍a‍ ‍L‍i‍z‍e‍t‍h
April 15, 2023
Good location, good attention from the staff, but the facilities are neglected, its spaces (waiting room, pools, lounge chairs) are very small for the number of guests it houses. Regular drinks. Cleaning is so-so, but for the cost, it's acceptable
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
Buen servicio, las albercas limpias, las habitaciones en buenas condiciones, una increíble vista al mar, y las personas muy amables en especial los camareros.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
Las instalaciones están muy cuidadas. Los alimentos son muy buenos y el personal es muy atento. El lugar es paradisíaco.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
Aseo de cuartos superiores! Atención de empleados , si queja alguna , magnífica sobretodo del bar SUPERAMABLE SEBASTIÁN, RICARDO, YAEL. En playa con camastros y sillas , súper amable RAÚL . Lástima que toda la buena experiencia se convirtió en terror al subir en los elevadores , nos tocó quedarnos atorados , pocas veces asistidos por algún elevadorista , sobretodo en horas de mayor afluencia. Muy mala experiencia con el DAY PASS , no teníamos idea de esto , se convirtió el hotel como ring de lucha , en cualquier área del hotel. Ojalá regularan esto pues es muy frustrante encontrar tantas personas , con una educación pésima. En el restaurante los meseros son muy serviciales igual ! Sus empleados son los mejores , cuídenlos mucho !
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
Los elevadores tardan mucho en pasar, fuera de eso todo esta muy bien, me agradó la experiencia, gracias. La comida está muy bien, solo que en el bar de la alberca te ven raro.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
Todo muy bien solo que me gustaría que en el menú de comidas incluyan comida para diabéticos ya que toda mi familia sufrimos del azúcar
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Services & Amenities

Outdoor swimming pool
Restaurant
Water park
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking, and Charge, MXN$200 (approx. PHP 617.99) Daily. Reservation needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:MXN$400 (approx. PHP 1,235.97) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Renovated: 2009
  • Number of Rooms: 394
With a stay at Krystal Beach Acapulco in Acapulco (Costera Acapulco), you'll be within a 10-minute walk of Papagayo Beach and Parque Papagayo. This beach resort is 0.1 mi (0.1 km) from Galerías Acapulco and 0.4 mi (0.7 km) from Condesa Beach.

Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a hot tub. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Aquamarina, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 400 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Krystal Beach Acapulco?

The cancellation policy for Krystal Beach Acapulco varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Krystal Beach Acapulco?

Standard check-in time at Krystal Beach Acapulco is 15:00-18:00 and check-out time is 12:00.

Can I bring my pet inside the Krystal Beach Acapulco?

As much as we love pets, unfortunately, we are unable to accommodate them in Krystal Beach Acapulco.

How far is the Krystal Beach Acapulco from the closest airport?

The closest airport is Acapulco International Airport, and it is about 36 mins from hotel by car (22.2 km).

About This Property

Nearest AirportAcapulco International Airport
Distance to Airport22.21KM
Average Price FromPHP9789
Hotel Star Rating3