Capital O Hotel Los Caracoles, Acapulco
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1 night
1 room, 2 adults, 0 children
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Capital O Hotel Los Caracoles, Acapulco
Blvd. de las Naciones 1300, La Poza, Acapulco, Guerrero, 39370, Mexico
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Amenities
Private parking
24-hour front desk
Wake-up call
Wi-Fi in public areas
Spanish
No smoking in public areas
Garden
First aid kit
All amenities
Property Description
With a stay at Capital O Hotel Los Caracoles, Acapulco in Acapulco (La Poza), you'll be a 5-minute drive from Forum de Mundo Imperial and 8 minutes from Playa Revolcadero. This hotel is 5 mi (8.1 km) from Majahua Beach and 9.4 mi (15.1 km) from Icacos Beach.
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7.2/10
Cleanliness7.2
Amenities7.2
Location7.2
Service7.2
All 33 reviews
Surroundings
Airport: Acapulco International Airport
(4.3 km)
Landmarks: Vivero “La Casa Del Árbol”
(160m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Standard Room 3 Beds
3 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Cable channels
Electric fan
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8
Standard Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Cable channels
Electric fan
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11
Standard Twin Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Cable channels
Electric fan
Check Availability
Guest Reviews
7.2/10
33 reviews
- Cleanliness7.2
- Amenities7.2
- Location7.2
- Service7.2
Average for similar properties in Acapulco
Review summary
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Facilities: Consistently praised for functional hot water and operational air conditioning.
ALEJANDRO
March 8, 2025
El servicio es excelente
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Rafael
March 6, 2025
2 dias no hubo agua caliente y el dia que llegué habia ina cucaracha muerte
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Harvey
March 1, 2025
Desk girls
Suzana Cristina
February 18, 2025
Precisa melhorar MUITO
A localização próxima ao aeroporto é o único ponto positivo para voos bem cedo, que foi meu caso. Mas além de Oxxo e um mercado, não há nada por perto, nem o shopping que diz que há por lá estava funcionando, já que desde o furacão em 2023 encontra-se totalmente fechado.
Os funcionários são o básico, não posso dizer que são prestativos nem amigáveis, pois tive que pedir duas vezes por uma toalha que estava faltando, me colocaram num quarto que a luz do banheiro não estava funcionando. Tive que tomar banho no escuro e somente 4h após o check in apareceu alguém da manutenção e arrumou, sendo que logo que entrei eles mesmos me avisaram que havia esse problema. Mas deixou uma sujeira imensa. Não recebi um desconto nem pedido de desculpas. Pelo contrário, e cobraram extra no check in por ter duas pessoas no quarto, dizendo que só havia reservado para uma. Em todos os hotéis, a não ser que tenha café da manhã, o preço é o mesmo para uma ou duas pessoas, já que a cama é de casal e as comodidades são exatamente as mesmas.
A piscina precisa de manutenção. O fundo estava sujo e cheia de insetos. Na foto, essa área parece bonita, mas justo atrás dela (na parte que não aparece na foto) existe um depósito lotado de tralhas, que ficam expostas, sem porta nem cortina. É um ambiente zero convidativo. Também há um barco abandonado no jardim, que não aparece na foto. O jardim é um espaço que está bem cuidado, mas não há um banco sequer e gatos ficam circulando para fazer suas necessidades ali.
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Zaira
February 8, 2025
La habitación es muy cómoda.
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Miriam
January 21, 2025
No cumple con lo que ofrece
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BrisaIrania
December 28, 2024
El personal es muy amable 😊
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Librado
January 3, 2025
Excelente lugar
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Services & Amenities
Most Popular Amenities
Private parking
Additional charge
24-hour front desk
Wake-up call
Wi-Fi in public areas
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Additional charge
Front Desk Services
24-hour front desk
Wake-up call
Languages Spoken
Spanish
Public Areas
No smoking in public areas
Garden
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 64
With a stay at Capital O Hotel Los Caracoles, Acapulco in Acapulco (La Poza), you'll be a 5-minute drive from Forum de Mundo Imperial and 8 minutes from Playa Revolcadero. This hotel is 5 mi (8.1 km) from Majahua Beach and 9.4 mi (15.1 km) from Icacos Beach.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
Make yourself at home in one of the 18 air-conditioned rooms featuring private pools and flat-screen televisions. Cable television is provided for your entertainment.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
Make yourself at home in one of the 18 air-conditioned rooms featuring private pools and flat-screen televisions. Cable television is provided for your entertainment.
Frequently Asked Questions
What is the cancellation policy for Capital O Hotel Los Caracoles, Acapulco?
The cancellation policy for Capital O Hotel Los Caracoles, Acapulco varies depending on the type of room and booking conditions.What is the cancellation policy for Capital O Hotel Los Caracoles, Acapulco?
What are the check-in and check-out times at Capital O Hotel Los Caracoles, Acapulco?
Standard check-in time at Capital O Hotel Los Caracoles, Acapulco is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Capital O Hotel Los Caracoles, Acapulco?
Can I bring my pet inside the Capital O Hotel Los Caracoles, Acapulco?
As much as we love pets, unfortunately, we are unable to accommodate them in Capital O Hotel Los Caracoles, Acapulco.Can I bring my pet inside the Capital O Hotel Los Caracoles, Acapulco?
How far is the Capital O Hotel Los Caracoles, Acapulco from the closest airport?
The closest airport is Acapulco International Airport, and it is about 6 mins from hotel by car (4.3 km).How far is the Capital O Hotel Los Caracoles, Acapulco from the closest airport?
About This Property
| Nearest Airport | Acapulco International Airport |
|---|---|
| Distance to Airport | 4.31KM |
| Average Price From | PHP3503 |
| Hotel Star Rating | 2 |