Business Hotels in Abu Dhabi

Service of Novotel is not stable… some times you get good service some times not… After a while out of town, I stayed in Novotel for one night again. I called for more water after check in as I knew myself I could finish 1L of water in 2 hours. When the house keeper came, he asked me for the empty bottle with which they used to fill in water before he could give me new one with water. I understand some ppl might wanna take their bottle but come on! If that’s the concern of the hotel, ask the guest for deposit for the bottle then! If anyone ever take it, deduct the money from the deposit. It is no sense to “protect the environment” while keeping your guests thirsty! And it would also rise concerns for me how these bottles are being cleaned?! Stupid!

I stayed here twice during the first ten days of July. Absolutely fantastic, hands down best Accor run property in the UAE. Most of the customer service at Accor hotels in the UAE is atrocious and horrible. But this property, is the absolute opposite. Honestly, other properties in the UAE should send their management and staff to shadow the staff and management at this hotel. All of my requests being an Accor member were met with absolute ease. Everything was efficient and most of all prompt. The staff, Roshani, who checked me in was absolutely wonderful and the staff who checked me in on my second stay, I believe a Moroccan staff early in the morning, was equally fantastic. The hotel goes out of its way for its loyalty members and that is truly appreciated. This has become my go to property in the UAE even if I have work in Dubai. I would not mind the drive because I have tried so many Accor hotels in Dubai and they are frankly just empty properties devoid of service. A special thanks to the staff working at 10pm on the 20th at Aroma. He went out of his way to accommodate my wife and that was very touching. Thanks once again and I will definitely be back.

Very good, nice sized hotel. Excellent pool area with heated outside pool. Great to have direct access to the private beach. All the staff were really helpful and friendly but particularly Binot on the concierge desk. Disappointing that the main Jing restaurant does not offer its full range of international food or its oriental buffet during Ramadan. Yas Shuttle bus is really useful but be warned of unscheduled hour long breaks (usually 6pm/7pm ish during Ramadan. Overall a good experience and we would come back.

Staying at the City Seasons Al Hamra offers a mixed bag of experiences, with its strengths lying in location and dining, while some of its facilities show signs of wear that could impact longer stays. Positives: - Great Location: The hotel's location is advantageous for those looking to explore the city, offering easy access to local attractions and amenities. - Decent Buffet:The food at the buffet is decent, providing a satisfactory dining experience for guests. Areas for Improvement: - Room Update Needed:The rooms, particularly noted for their old carpets, are in dire need of an update to match contemporary standards of comfort and aesthetics. - Lack of Warm Water: The absence of warm water in the shower is a significant drawback, especially for guests looking for a more extended stay. For a short visit, this might be a minor inconvenience, but it could become a major issue over time. Overall, while City Seasons Al Hamra shines in its strategic location and offers decent dining options, the condition of its rooms, specifically the need for modernization and the issue with warm water availability, suggests a pressing need for renovation. These improvements could significantly enhance the guest experience, ensuring comfort and satisfaction for both short-term and long-term stays.

The general manager of the hotel, Philistine Kharbouch, was always present and you can see his passion for maintaining the highest quality of the place. The staff that attends this hotel in all its departments knows exactly how to serve a guest well. They are always willing to help and provide comfort and convenience to the guest. Theri attitude to serve is your best ally. Congratulations. On the other hand, the location of the Hotel and its cleanliness are two additional positive factors that incline the preference for this Hotel. I will gladly return to this Hotel and highly recommend it. Finally, I would like to highlight the breakfast service, especially Krichelle, Hasna, Alwyn, Sheron, Chane and the entire team, they were very kind. Thank you.

Decent hotel located nearby the Grand Mosque which was our main concern in visiting Abu Dhabi. Huge thanks to Mr. Kacimi, in the reception, for giving us the great family room. His kindness, with a smile, is an asset to the hotel. The room was so spacious, which really accommodated my family. Nice amenities as well, especially the jacuzzi, steam & sauna bath. We loved the salas / living area, thanks to Mr. Raghu and Mr. Rhohan, housekeeping dept., for providing our needs, especially the extra beds for my mom & I and for the bottled water. You guys are awesome, always smiling despite the busy schedule. Buffet breakfast was superb, with plenty of foods, we really enjoyed. Lastly, we don’t want to leave that early as we wanted to spend more time in the steam/sauna bath, hence, thank you so much Mr. Thuha Bo, in the reception, for granting our late check-out request. All of you are amazingly generous and kind by heart. Cheers and more power.

Very comfortable for living as apartment and could enjoy the hotel service at the same time. A good place for long-term living with suitable price and good quality. As part of Novotel, thanks to the hotel staff @Sofia and @Chen for helping me with living between Novotel and Adagio.

The experience is very average, and the bedding experience is terrible. First of all, the pillow is too low and has no elasticity at all. After sleeping for a few nights, my neck could not be propped up and it was very painful when I woke up the next day. Secondly, the air conditioner cannot adjust the temperature. The quilt in the hotel is very thin. It is very cold when sleeping and the quilt cannot be warmed. The breakfast tastes very average, it is better to eat outside. A budget hotel costs more than 700 a night. It's not cheap anymore. Can't we use something better? The only advantage is that it is close to the shopping mall and Wenchao can walk there. It is close to the Louvre on the Sea and the Presidential Palace. In short, the experience was very bad and I would not choose this hotel again, which lowered the happiness of the entire trip.

Especial thanks for the guy sorry we didn’t ask him his name but he is from India when we do check in he give us good service we are happy

Good hotel and service. Everything is clean. Rooms are soundproof enough. As a light sleeper, I could sleep without ear plugs. Mattress is very comfortable. Good breakfast options. Wifi is about 30mbps, enough for remote work