Comfort Inn & Suites Regional Medical Center

The room was clean and inviting. When we went to bed we were unable to get to sleep. The mattress was not comfortable. Regardless of trying to sleep on my back or side it was not comfortable. Around 4:30 finally went to sleep. The curtains are to long. If close them at the current length the a/c does not cool the room. If the curtains were shortened to clear the a/c unit then the curtains could be closed and the a/c would would properly. Also my wife was having issues with the pillows. Regards of how she positioned the pillow or try to fluff it or beat it she was unable go to sleep. She was able to fall asleep about 4.

I had issues. I stayed here because my mom was having surgery next door. I left my mom at the room to relax and take a bath in our handicap tub while I ran just up the road to grab something to eat. I was gone 15 to 30 minutes. Came back to my mom being in the floor because she fell 3 times trying to get out of the tub because there were no slip resistance in the tub. I was told we should have used the small rug provided but if you do that than you have nothing to keep you from slipping on the tile floor when it gets wet and slippery. I suggested that they put in slip resistant stuff in the tubs but didn't seem concerned.

I've stayed at this hotel many times over the past 5-6 years. This stay was for 3-days. Every time I have stayed, I have found the hotel and staff in worse condition than the previous stay. The room smelled damp and musty; the chair in the room had the entire outer covering worn off the seat; the drain in the bath tub appeared as if a 5-year old had been given a tube of caulk and told to repair it; no housekeeping was provided except they took all the towels and bath mat without leaving any to replace them. When I went to the desk to get some, I was told the desk was not left any so they had none to give me. I was offered pool towels with the exclamation "they're pretty frayed on the ends". Finally, while eating breakfast, we witnessed a family enter the breakfast area about 20-minutes prior to the "close" of breakfast and were told by the woman staff, "I ain't putting anything else out". Additionally, the removed the milk and started cleaning the food area with a spray bottle and was slamming cabinet doors about 10-minutes prior to the official closing time for breakfast. Unfortunately, I have stayed at this hotel my last time and I recommend you do the same.

Property needs renovations inside and outside. Property is convenient and quiet. Staff was exceptionally nice, desk, breakfast personnel, and housekeeping

Its always a great stay here. Big rooms and a great breakfast.

Best place I have stayed at for this price

Right across the street from Hendricks South Hospital. Clean rooms. Hot and cold breakfast options. Staff was super nice.

I was charged an extra $10 for "incidentals" and $25 pet charge. That's not "pet friendly". Very misleading.

Easy access. Nice room.