Baymont Abilene

Great hotel overall

You get what you pay for. Is good for what it is. I keep going back. The pool is green, though.

Very disappointing and unsatisfactory stay. Dirty sheets thrown at the bottom of the closet, bathtub wouldn’t not drain. Will not be staying here again

Second worst hotel I’ve ever stayed at pool wasn’t even open and it’s summer. The door was broken to the bathroom. No door knob had to open from the other side shower was broken you had to. Twist turn and push shower knob just to get it started. It was like a game of bop it holes in the walls. And when I called to not only complain, but to make sure staff was aware of these situations, he acted very nonchalant like he’s heard this before and he already Knows and is aware of these issues as soon as I went back to the office to address, the shower not working he immediately responded with oh you have to turn it push it twist it and do all these things so why didn’t he address it at check-in or address the pool be closed. or even mention to us at check-in that the pool was closed, we went up to our room got ready, went downstairs just to see the pool was closed. My kids were very disappointed. Staff was not friendly, helpful or informative.

Our room smelled like cigarette smoke. Many were smoking outside of the hotel. I would not consider this a smoke free hotel. The bed was comfortable and the people at check in were friendly. The hotel room could use some updating.

Disappointed in our stay. The sheets were not clean as they had stains and hair. The shower curtain was dirty and mold towards the bottom. The towels were stained as well. I did not feel comfortable sleeping there but was too exhausted to check out and check in somewhere else. When booking a hotel next time, I will ensure to read reviews prior to booking instead of only trusting pictures.