Brentwood Aberdeen City Centre Near Union Street

absolutely disgusting , came in and bedsheets had not been changed since last people staying in room. Stains on pillows, no blind on window and are unable to shut it , dirty towel was stuffed ontop of wardrobe. Do not recommend.

Absolutely disgusting,stains ,dirt no clean sheets and then told that a cleaner wasn't available until the following day,gave until then and again nothing,no clean anything, window and blind inoperable. Staff couldn't care less,I was absolutely raging, still am to be honest. I wouldn't give this to my worst enemy,left two days early minus a refund which no doubt will be an absolute nightmare to get back. DO NOT STAY HERE 🛑🛑🛑🛑🛑

Avoid this hotel, at all cost. Room was in a shocking state of repair. Old torn net curtains on windows. Toilet flush was broken and shower did not work. Hotel was reminiscent of a homeless hostel. Only positive was were only staying for 1 night.

I would never normally write a negative review but I feel that this time it’s warranted. I had to stay at the Brentwood hotel for 6 nights due to a previous booking in my long stay air bnb. Upon entering the hotel I was a bit disheartened. The decor was tired and somewhat dirty and that was before I even got to the room. The room itself was a decent size but filthy. There was hair in the bath. The toilet seat underneath was covered in urine that looked like it had been there for a long time. There was 2 false nails down one side of the bed and sweets down the back of the bedside table (discovered when I went to plug in my charger). Round the bath was mouldy and there was warm water coming out of the cold water tap? While the bed sheets appeared clean I felt itchy after sleeping there for a night and spent the rest of the stay paranoid about it. And the mattress was so uncomfortable that my back was sore for days. I didn’t actually look at the bare mattress because I was worried about what I’d find… On day 2 the WiFi stopped working which meant that the apps on the TV didn’t work. The WiFi was fixed after 24 hours but the TV never worked again. When I spoke to the man at reception he just brushed me off. I spent an hour trying to get it back online but gave up. While the location was great and very handy for the city centre I wouldn’t recommend staying here for longer than a night. Might be ok after a night out due to location but other than that I wouldn’t be back. A serious deep clean, a decor upgrade and some customer service training is needed.

What s bad place to stay and how is it classed as a hotel. Very outdated and a maze to find the bedrooms. Very dirty needs a full refurbishment carper looks like it's been there since the place was built. Smells mould. Windows don't look on ground floor and paper thing walls to point you hear everyone talking screaming and shouting. Doors banging all night to. Breakfast avoid at all costs. Eat as much as you like. Yiu cant even help yoursef some women says only 2 of each while she dishes it up The choice is bad instant coffee cold bacon etc hard fried eggs and stale bread and crossionts. To point I complained and they probed all food in front of me and it was showing 18 to 35 degrees. That's a danger zone between 5 and 63. The chef with big beard and dirty normal cloths was telling me that's normal.. refused to pay and they said I had one mouthfuls so they chased me lol. Seating is dirty carpets dirty this place should not be serving food