Belvilla Aberdeen Bridge of Don Sea VIew - Ex Holiday Inn Express

The worst hotel The first room was extremely hot because they had an oil radiator on full as the air con system was not working. I was dripping in sweat as a result. There was no means of opening a window and they provided a desktop fan that was not very good and very noisy. I was then given another room. Unfortunately this room had dirty underwear in the shower room so I was given a third room. The hairdryer in this room (now my 3rd!) went on fire when I went to use it, fortunately I did not get burned. There was then a lot of acrid black smoke from the plastic and surprisingly the smoke alarm did not go off. They removed the hairdryer and provided another, but left all the tools in the room along with a can of air fresher. However they had not serviced the room. The key pass did not work and every time I would try it, I would have to go back down to the service desk to get it reset. This was irritating and annoying given I had been tired each day.

A shell of a hotel. Room still had trash in the bin from the previous guests and there was no toilet paper. Avoid this place as best you can.

Good price but will not return Price good but hotel in need of refurbishment. Lots of damage to floors sinks and furniture

Give this one a miss. Dirty The building is outdated. The entry is not easy to find and less than welcoming. Staff on the desk did minimal to check me in. No one on the desk at check out. The room had an unusual smell. The heating didn't work although there was a heater to use. The room didn't appear that clean with greasy marks on the bedside table and ring marks on the desk. The glasses and mugs were not clean. The bathroom floor had dirty foot prints before I entered, the bin lid was broken, there were no toiletries in the wall mounted dispensers, there was half a toilet roll and no spare. The security catch on the room door had been removed. I travel a lot for business and have booked into some less than ideal properties but this ranks among the worst.

The staff were amazing and helpful. The property was a good place to be in, especially for a family. The company is in the process of upgrading their new purchase, and are doing a fine job. I would suggest having small fridges and a microwave in the rooms, and real cups. Otherwise, we really enjoyed our stay. Many thanks to staff!

Although I had seen a previous review of this hotel saying their reservation had been cancelled without notice, I thought that must have been a mistake and would have been a one-off. However, when less than 2 minutes from the hotel I received a call from them saying my reservation had been cancelled. They did offer an alternative hotel at their Brentwood Hotel in Crown Street, but it was in the city centre and not in the area I wanted to stay in. In addition, when I enquired about parking there, I was informed that parking was available at £8 per night. Really annoyed but fortunately managed to get another room af a different group at a similar price at very short notice. Will never stay at any Belvilla premises in the future.