Amsterdam Hostels

The service was spotless. At check in I paid the City Tax and I was checked in online then just some formalities. I like the room. I have a bed and I have no idea who am I sleeping with. I do not talk a lot except if I snore or while sleep.

Complaint Regarding Unprofessional Treatment at Reception Dear ClinkNOORD Hostel Management, I am writing to formally complain about an incident that occurred during my stay at your hostel from the 26th to the 29th of September. Unfortunately, I experienced extremely disrespectful treatment from the night receptionist on the 30th of September, around 5:00 AM. After my check-out period had ended, I returned to the hostel to retrieve my belongings, which I had left for a fee of 10 euros. I informed the receptionist that I would be leaving in the morning, as my luggage storage time had expired. While waiting in the common area, I accidentally fell asleep for a short time due to feeling unwell. Despite my situation, the receptionist suddenly woke me and insisted that I leave the hostel immediately. I politely explained the circumstances, but he became visibly angry and behaved in an unprofessional and rude manner. At no point did I behave inappropriately, and I believe this treatment was unjustified. I am very disappointed with this experience, as it reflects poorly on the hostel's standard of customer service. I hope you will address this matter and ensure that future guests do not encounter similar issues. Thank you for your attention to this matter. I look forward to your response. Sincerely,

Stayed at the amazing Via Amsterdam recently. First impressions were great a lady helped us massively before arrival answering all our queries in reservations and was very helpful with tips of places to visit and getting tickets etc even very helpful travel tips from the airport. We came to check in and loved the place it’s about a 10 minute walk from the local station could be done quicker once you know the route. The whole reception lay out is huge, lots of seating, games area, even it’s own cinema area. We had a very nice gentleman on check in called Bart who was lovely, he helped us with directions, booking breakfast and dining tips. We dined in the Bar called the dude and had a couple of drinks. Bar is quite expensive but nice vibe only fault we found was a very limited restaurant menu choice, we did eat the burgers (no other choice) and they are recommended but you don’t want to eat the same thing every night. Rooms are spacious but quite sparse could do with a table and a couple of chairs to be fair so you can sit and chat. Very clean and comfy beds. Showers only and a bit small but offer free shampoo and shower gel, no towels so bring your own. Breakfast was a bit of a poor show and could do with improvements. For the amount you pay it’s not worth it. You could go into Amsterdam and buy something better for cheaper. We had seen online people complaining about not being central but honestly it’s no issue there is a metro within walking distance and takes you directly into Amsterdam central in about 15 minutes and run regularly. Overall had an fantastic stay and would highly recommend to anyone. You cannot fault the place. I did have a nightmare after checkout tho and was my only complaint as I was overcharged and tried for nearly a month to get a refund from the manager jonannes who wouldn’t speak to me because apparently he was too busy (not the best customer service from a manager) I tried calling and emailing but he just wouldn’t reply or sort the problem and other poor staff tried to make excuses for it not being sorted sooner, it was eventually sorted by someone else but after such a good stay it did leave me feeling slightly disappointed. Hopefully he has improved his customer service by now as this does not reflect on how good this place actually is.

I stayed 4 nights at the hostel and it was honestly a very fun experience. The atmosphere is conducive to meeting new people which is exactly what my brother and I were looking for. The staff were very friendly and key to the experience! Carlos, Amrita and Jonas were especially welcoming, helpful, and took their time to get to know us and make sure we were having a great time! Definitely recommend Only downside was the wifi connection and

Perfect for sleeping and storing the luggage, which is exactly what we needed! Nice and helpful staff. The atmosphere was cozy and the place felt clean. Slight downside is how warm the room got in the night. We also got the absolutely smallest room which was fine with us but beware it’s cramped. But I’m definitely staying here next time I’m in Amsterdam.

If you are looking for a very easy access bar and good time then this place can be great for you. As for the night it is a bit loud due to there being a bar below with activities. The beds/room were everything you would expect from a hostel, the experience will vary depending on the guests there with you.

Interesting concept. It was my first time staying in a motel like this. The bed was quite small, though. I stayed in the upper bunk bed. Considering the price and it was overbooked everywhere else and I only need a few hour to sleep over, I think it was quite okay. Nevertheless the place is quite nice and clean. It has shared kitchen, places to hang around, to work, etc.

The location is very convenient and the environment is beautiful. As a youth hostel, there are too few supporting public facilities and public spaces, and the rooms are not clean and tidy.

Overall I enjoyed my stay here. The location was great and within walking distance of Amsterdam Centraal plus much more. The bar was a good vibe, reasonable drink prices, lovely staff and really nice food. My room had some stairs which was a little tricky for me to navigate with my luggage as a solo traveller and my room also didn’t have curtains on the bunk beds for privacy, whereas I know other rooms had this.

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