Whitehorse Homestays

This establishment does not live up to its reputation, nor do the photographs tell the whole truth. As soon as we walked through the front door we realised that something was amiss -- the lobby furniture showing in the photographs was non-existent! After exploring the rest of the facilities and chatting with the staff, we were ready to assume that some assets had been sold to pay ongoing utilities and other expenses; the funds they might have reaped from the sale certainly didn't go to fix the ice machine or the laundry equipment which were supposed to be available to the clientele, but were non-operational during our stay. We booked our room in May, and at that time were promised a complimentary breakfast; when I asked where breakfast was served, I was told that they didn't serve breakfast, so the photos of the dining area on their website were a bit misleading as well. They do get full marks for cleanliness of the rooms and corridors, and those travellers who prefer a firm mattress would have been very happy with the beds in our room. We also loved the fluffy white towels. Because we were disappointed overall with the accommodations, we changed our plans and checked out a day early. Overall, a disappointing stop on our tour of Northern Canada.

We booked here based on the published claim by this hotel that a ”Shuttle is Provided” from the airport. The airport is 0.7 miles away, but too far to walk with suitcases. We double-checked when we reserved. But- NO Shuttle! We had to pay coming and going at $30 each way. We have had No answer from corporate, but have since read that others found issues with this lie. Also- the small restaurant onsite was closed. The power failure certainly wasn't the fault of the hotel.... but clearly, any reputable Business would have bent over backwards to try to rectify the $60 lost to Ubers by D-R-I-V-I-N-G us to the airport. Beware. The listing is still False even today. Absolutely no Customer service here at all!

I stayed here during a recent business trip. It is very well located for any kind of downtown activities and it is right by the river with a lovely walking path. My room was not large, but it was spotlessly clean and had everything I could have wanted. The shower was excellent with lots of hot water. They provide a Nespresso machine along with a microwave and a kettle and a refrigerator with real cream for your morning coffee. For the first time ever, I saw a steamer in the room which I prefer much more than an iron. The restaurant, Belly of the Bison, is excellent. If I’m back in Whitehorse I will stay there again.

I stayed here twice recently. Going and coming from Alaska. The pros are the staff are stellar. The price is pretty good, the rooms are clean. It is centrally located in down town Whitehorse. There is a restaurant on site that was pretty good, unsure if it had vegetarian options? The cons, some of the rooms didn’t have much of a view, inner courtyard that wasn’t much to look at. Of coarse if you like darkness, this could be a plus, especially in a place that has as many hours of light as this area of the world can have.. The hotel is maybe a little older with signs of wear in places. I have and would stay here again.

The description provided by the owner of the ”inn” is very enthusiastic ha ha. What they call an inn seems to be 2 or more townhouses close to downtown Whitehorse. We received a ”free upgrade” to a newer townhouse that had 4 guest rooms which shared a common kitchen and living area. The townhouse was pretty new and very clean. The walls between rooms were a bit thin and you could hear voices through the wall. It was hot in the room even with the window open. Towels and ensuite bathroom were good. We stayed one night but where we were seemed newer and nicer than original ”inn” where you check in. It would be great if you wanted to make your own meals, do laundry, all within walking distance of downtown. The townhouse we were in was in a residential area, but again close to downtown. I can't comment on the location closer to downtown as we didn't stay there. But it seemed to be the same setup... shared kitchen with individual rooms in a house/townhouse. I'm glad we were given a room in the newer location. It was newer, nicer, and a more modern feel to it.

We were in room 229 for 3 nights to see the northern lights. The place is old and needs updating badly. It was also unbelievably noisy. You could hear every step of the room above us at all hours and out in the hall. Outside our window was mechanical equipment and it was loud at times. There is also construction going on next door and for one afternoon it shook the room for hours while we were trying to rest to go see the lights that night. The bathroom was run down and a bit gross. The people who work there are

My husband and I have traveled the Alaska Highway to the Yukon many times and when we stay in Whitehorse, this is where we stay. The Inn is located in a plaza that has everything you could need with a gas station right across the street. The rooms are clean and spacious, the beds comfy, the bathrooms are clean with plenty of towels. There is a new TV and free wi fi. There is a huge parking lot and the building is very inviting from the outside. There is a restaurant, a lounge, and a bar onsite. The food is good. What more can you ask for? Did I mention that the staff is friendly and accommodating? Enjoy your stay, we always do.