Overall the hotel is good but i think only suitable for business travellers. Their is nothing surrounding and only a small shopping mall there. Not many restaurants but there are some thai food, Japanese food and kebab restaurants
This is very good location if you have early morning flight. Room is big enough, so it was comfortable to sleep and leave at 5 in the morning
I’ll stay here again
The hotel is only remembering its glorious days. The rooms are grand, but have no more mini bars. The size of the bathroom a bit compensate it. However, the hair dryer can be used only with an open closet doors, giving a feeling like being in a closet and sweating from the heat of the hair dryer. The breakfast is ok, but the surrounding is so shabby, literally asking to have the breakfast fast and leave. The surrounding of the hotel is like in the middle of nowhere. We chose it because of the swimming pool, but at the end used only the gym that was very well equipped. To sum up, next time we would chose rather more updated hotel without a pool than this one that is very shabby in our opinion. Also, we will NOT BOOK via TRIP because we got tricked this time by apparently receiving a special price for our search with all the settings, but that was a TRICK!!! The prize didn’t include breakfast, so at the end we paid a way more than the original offering: paying extra 25 Eur per person x 4. The breakfast is not worth it 25 eur at this hotel. Also, TRIP kind of booked for as the rooms for smokers. Thanks to the reception, they have double checked it with us when we arrived, so we got the non-smoker rooms. Though, they forgot to ask about the breakfast leaving us with the unpleasant moment next morning.
Hotel near Centrum,Warsaw88.1% of visitors choose this area
GGuest User2025.05.11
The location is very convenient with a great view of the palace of culture and science. Only 10 min on foot from the main train station. The stuff was very friendly and helpful.
Hotel near Centrum,Warsaw88.1% of visitors choose this area
GGuest User2024.11.21
Hotel in excellent location,it is absolutely spotless and very warm for the winter months😂.The decor in the rooms are dated but fine.The downside was the price of the breakfast not worth it but overall I would stay here again.
Hotel near Centrum,Warsaw88.1% of visitors choose this area
IIhor Zolotko2025.03.03
Good breakfast, nice spa and pool. However they asked about the deposit (which is for the first time happened to me in a 5 star hotel) and then to do the check out there was a 20 minutes queue. Overall the hotel is good
Very spacious rooms and nice service at the reception. Location rather poor for those without a car. The biggest minus is weekend breakfasts only until 10:00 - after nine there were no free tables. Good buffet supply, I only missed fried eggs, bacon, mushrooms, beans and frankfurters.
Not a bad hotel, we were satisfied with our stay. Of the minuses - one of the guests left the dog alone in the room and the poor thing barked a lot, but this is not a question for the hotel.
Hotel near Centrum,Warsaw88.1% of visitors choose this area
GGuest User2025.04.13
Probably the best hotel I’ve stayed in Warsaw. Very comfortable, clean, modern with friendly staff. Location is also great and there are nice restaurants / coffee shops close by. Highly recommended.
The size of the room is unprecedented anywhere else, a lot of space, a comfortable bed. Near the airport, the only small minus is the bathroom door, and exactly the mechanism of their automatic closure, the door closes at such a speed that if you don't run into the toilet you can be hit by the bulbs or the bulb 😉 what I say is Small minus as in general the door can be found forcing to exercise, they take care of the guests' conditions 🙂
Very Good
18 reviews
8.7/10
Price from
283 BYN
per night
Check Availability
See All Hotels With Gym in Mazovia
Recent Reviews for Mazovia Hotels
See all
9.3/10
Great
MMohamedHotel facilities are excellent, breakfast is great. But I found the most of the staff are not helpful, specially at the restaurant during breakfast time. Felt descriminated by color. When we went for breakfast no one showed us a table while others are escorted. Folk & knife brought to them while we were asked to go and take it.
Ggelatalon the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off.
next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me.
this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up.
eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training.
the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities.
第一晚入住時,已經很晚了,酒店人員在沒有通知我的情況下,給我安排了一間傷殘人士的房間。
由於太疲倦了,所以只是感覺房間怪怪的,但並沒察覺有什麼問題。直到第二天晚上,洗完澡之後,整個廁所也是濕的,我差一點就要滑倒。
再看看之前預訂時的收據,發現房間的廁所根本不應該是這個樣子,繼而我到酒店大堂理論,他們才告訴我,因為第一天晚上時候,訂單太滿了,所以才為我安排這樣的房間。
可是你要知道,這樣的設計,正常人洗澡,是真的很容易滑倒。他們不但沒有誠意的道歉,只是詢問我想要怎樣。
說實話,這難道不是酒店的問題嗎?第一天並沒坦白這不是我原本所訂的房間、繼而我發現後,亦沒作出任何相應的措施、道歉。
最後在我要求下,他們給我換了最好的房間,另外給我送了兩天免費的早餐。不過,這通通都是我要求的,酒店人員真的有需要再培訓。
第一張照片是他們賠罪送的水果。
CChengI had an exceptional experience at Platinum Residence. The luxurious accommodations, attentive staff, and exquisite amenities made my stay truly memorable. The well-appointed rooms were both comfortable and stylish, offering a perfect retreat after a day of exploration. The hotel's central location allowed for convenient access to local attractions, and the attention to detail in service exceeded my expectations. I highly recommend Platinum Residence for a refined and indulgent stay.
GGuest UserRoom is modern with big windows. But the bed is not comfy. Only 3 in 1 shampoo is provided.
Breakfast is considered good in Europe. Around 4 selection of hot food, a section of salads, a good selection of cheese, bread and a wide spread of fruits.
Noticed many business travellers stay here.
Hotel is opposite the main train station, with some walking. Hotel is also near the mall.
Will recommend.
LllishchyFirst of all, hotel is located very close to airport and has very good facilities for its price. In the room there were various massages printed out for guest, which is very cute and free snacks and breakfast. Food was very delicious and personal was kind. I spent a pleasant comfortable night there.
DDaivaThe hotel is only remembering its glorious days. The rooms are grand, but have no more mini bars. The size of the bathroom a bit compensate it. However, the hair dryer can be used only with an open closet doors, giving a feeling like being in a closet and sweating from the heat of the hair dryer. The breakfast is ok, but the surrounding is so shabby, literally asking to have the breakfast fast and leave. The surrounding of the hotel is like in the middle of nowhere. We chose it because of the swimming pool, but at the end used only the gym that was very well equipped. To sum up, next time we would chose rather more updated hotel without a pool than this one that is very shabby in our opinion. Also, we will NOT BOOK via TRIP because we got tricked this time by apparently receiving a special price for our search with all the settings, but that was a TRICK!!! The prize didn’t include breakfast, so at the end we paid a way more than the original offering: paying extra 25 Eur per person x 4. The breakfast is not worth it 25 eur at this hotel. Also, TRIP kind of booked for as the rooms for smokers. Thanks to the reception, they have double checked it with us when we arrived, so we got the non-smoker rooms. Though, they forgot to ask about the breakfast leaving us with the unpleasant moment next morning.
RRAYMOND KWON YOUNGVery nice hotel with large and clean rooms, plus good breakfast in the morning. No other restaurants near by but the one at the hotel is quite nice. Hotel offers free shuttle service to and from the airport, although it is hard to notice where to wait for it. Trip by taxi would cost around PLN35 or so.
OOli2430Super good location: direct with the Airport metro, next to the Cultural Palace and a big shopping mall. I went to all the major touriste attractions by foot.
The room was confortable, and the hotel is well decorated.
Cching ching.chingThe hotel is close to Chopin airport, just took any taxi, it costs £6 to there... Good to rest in transit flight, as the restaurant serve food till 11pm, the breakfast is excellent, with fresh press carrot juice etc... very comfortable and nice layout.
The facilities are family friendly, with a children area with x box to play, my son keen on playing, but ends up within 1 hour as the games no fun to him... Ha..ha... But me and husband can have a restful breakfast time..
Better to book breakfast with package as cheaper....
The free airport transfer is free for booking 6am-10am, my pm flight doesn't benefit, good to go to old town, but my jetlag put me off, only manage to go to a local supermarket (Carrefour) with Uber on a Sunday, not many supermarkets) shops open...
The room is very comfortable... The toilet has no washing hand facilities but the separate shower rooms has it .... Swapping will be good for a practical reason....
It's good hotel for transit flight with everything you needs within the building... Especially for a family.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.