A beautiful place. The bad thing is that you need a bike or taxi to move. Beautiful and modern rooms. Great views. Fermi and John very friendly and friendly
The hotel seems renovated, so the bathroom and the room is clean, decoration within the room are simple but essential.
Good facility and private pool and beach. View was great, food is so-so, but staffs are friendly.
Slightly far from town but we don't mind walking for a about 15mins, there is a nice pizza place just outside the hotel too, really recommended. Overally quite worth the price.
surprisingly comfortable for the price we paid. staff are friendly and very accomodoting. also plus plus points for the management for allowing early check in when possible!
Our stay at this hotel was exceptional! The bed was incredibly comfortable, ensuring a restful night’s sleep. The hot shower had excellent water pressure, making for a truly refreshing experience. The balcony offered a stunning view, adding to the overall charm of the room. Speaking of which, the room itself was impressively spacious, providing plenty of room to relax.
Overall a nice place to stay. Comfy beds and linen with clean rooms. Quiet bay nice beach front a bit out of town. Staff and service was very good.
Negatives / Improvements:
Rooms:
No bedside lamp or power points near bed. I had to ask for an extension lead and this was only 1.5m long and had to be laid across the floor.
When using the balcony to relax you need to prop the door from closing or get locked out and removing E-Key the power goes off almost instantly. Cannot turn off interior lights from the bedside and cannot turn off the outside light at all.
Hot water is not hot.
Restaurant: Large selection of indonesian style food for breakfast but no eggs unless you ask. Cereal, fruit and danish pastries are average.
No barista style coffee. Tiny cups.
The hotel is not that far from the airport. It should take around 15 mins from the airport by taxi. There is a driver from the hotel who can pick you up at the airport, just call or text the hotel via WhatsApp. If you stay in the over ocean villa, the same driver will drive you between your room and the main building. Ivan is one of the driver there. He's the best. While you stay there, the hotel will assign one of the staff to assist you via WhatsApp. Ours is Agnes. You can text to the staff if you need anything such as call a buggy to pick you up and they reply like asap. The hotel itself is very beautiful with Japanese style interior design. The restaurant there is really good too. Located on the 2nd floor with stunning ocean view. Packed with various kind of dishes. All of the staffs there are very friendly and ready to help you to make sure you have the best experience there. Beby is one of the restaurant team. She is very cheerful, ready to serve you with huge smile on her face. We didn't try other facilities of the hotel but everything is there. Almost forget to mention about activities there. You can do kayaking and snorkeling in the ocean around the hotel which is a must. They also can provide you a selection of trip to explore Komodo islands. Full day or half day for you to join. We did a half day trip there visiting Kelor island, Kalong island and Manjarite island which was really worth it.
Coffee shop service is excellent!
Only 1 lift is working and I stay on 17 floor!
Rooftop bar and dining is close, aircon is running half speed throughout the hotel..
Avoid This Hotel — Disappointing Stay from Start to Finish.
We made the mistake of booking a room without a window — it was incredibly cramped, with barely enough space for one person to walk down the hallway. The bed was wedged against the wall, making it impossible to access from both sides. Even worse, despite clearly booking for two people, we were only provided with one set of amenities. When we raised the issue at reception, we were told we needed to “request” amenities at check-in — a baffling response, considering the booking clearly stated two guests.
For the second and third nights, we upgraded to a room *with* a window — but don't expect a view. Ours looked directly into a concrete wall and, to make matters worse, had a giant water tank right outside. I requested a room change, but the staff flat-out refused.
Service throughout our stay was consistently poor. The restaurant was slow due to being staffed mostly by trainees. At checkout, we were asked to wait while they inspected the room — something I wouldn’t mind if it was brief, but the delay was frustrating, especially with our airport transfer waiting.
Speaking of transport, we used the hotel’s car service, but payments were handled in a very unprofessional way — no receipts were given, and we were told to pay either the driver or a random staff member at reception. It all felt shady and disorganized.
Sorry, but not sorry — this hotel was a disappointment in every way.
The hotel is comfortable, clean, friendly service, good breakfast, but there are still problems with rooms such as a blocked sink, the toilet is on the 3rd floor new but it is disgusting yellow like never brushed. This hotel needs vixal/porstek/harpic and something Because it's a pity that the interior of the hotel is good but not taken care of
There is a free airport pick-up service. It takes about 20 minutes to drive there. The environment is nice, and there is a very large chessboard next to the swimming pool. The kids played chess with the huge chess pieces as soon as they arrived. The service attitude is very good. When checking in, I asked directly if there were any arrangements for a one-day tour to Komodo. After comparing the products of the six one-day tour attractions that I had already put in the Taobao shopping cart, I decisively chose to report to the hotel. The experience was indeed very good. The pick-up was half an hour later than Taobao. There were fewer people. There are no restaurants around, and they are all solved by the hotel. Including juice, tax and service fee, 100 per person. The beach is just a few steps away. It's so beautiful to watch the stars at night, and you can see the sky full of stars with your naked eyes. It's just that the room is old and feels a bit like a guesthouse in the 1990s. The sunrise here is also super beautiful
47 reviews
8.3/10
Price from
PHP 2,020
per night
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8.8/10
OoYoYoThe hotel seems renovated, so the bathroom and the room is clean, decoration within the room are simple but essential.
Good facility and private pool and beach. View was great, food is so-so, but staffs are friendly.
Slightly far from town but we don't mind walking for a about 15mins, there is a nice pizza place just outside the hotel too, really recommended. Overally quite worth the price.
AAnonymous UserWe booked 2 nights, the rate on promotion is quite competitive. Spacious room with balcony. Breakfast is good, just be careful of the birds, they come to eat your food when you are away. The restaurant serves good meals, we had our both dinners at the restaurant. Price is okay too. The location of the resort is a bit far to city center. Hotel can arrange hotel taxi but pricy. Or if you have local hire contact they can help you to call. There are free daily activities in the hotel like yoga, boreh making, etc. Nice to participate. They also have day trip to 3-4 places including Komodo island but price is at high end. They have hourly schedule free transportation to airport, which is 12 mins drive.
GGuest UserOverall a nice place to stay. Comfy beds and linen with clean rooms. Quiet bay nice beach front a bit out of town. Staff and service was very good.
Negatives / Improvements:
Rooms:
No bedside lamp or power points near bed. I had to ask for an extension lead and this was only 1.5m long and had to be laid across the floor.
When using the balcony to relax you need to prop the door from closing or get locked out and removing E-Key the power goes off almost instantly. Cannot turn off interior lights from the bedside and cannot turn off the outside light at all.
Hot water is not hot.
Restaurant: Large selection of indonesian style food for breakfast but no eggs unless you ask. Cereal, fruit and danish pastries are average.
No barista style coffee. Tiny cups.
GGuest UserLelewatu is an example of understated luxury in Sumba Island, which is much off the beaten track compared to other parts of Indonesia. The staff is very attentive but low key at the same time. The restaurant is great, especially on local choices. The villas are spacious with really high ceilings, a great pool and plenty of privacy. Will miss sleeping at the sound of the waves.
DDraggggginfCentrally located and very tastefully designed, the sound proofing is not perfect but it does keep most of the noise out. The lift is extremely slow and only one was working while I was there. Breakfast spread is average, but sea view rooms have great views. Close to a lot of eateries and cafes, which is great.
GGuest UserFirst impression of the hotel - IG fanatics would love this hotel because of the decoration. It's decorated with various styles of chairs everywhere, fun and colorful, creating a happy atmosphere.
Love the stay here though it's just a one night stay before the flight to Bali. Check-in and check-out very smooth. Very friendly and efficient front desk staffs. Since I arrived before noon, hotel gave me an early check-in, also quickly react to a little problem in my room. They can help you to order Grab car in case you don't have the app.
Hotel is not that far from the Kupang airport. Lots of good restaurants, convenient stores and beach within walking distance. It's definitely worth to pay a little bit more for a seaview room - the seaview and sunset is stunning!!! Even the elevator is made with glass so you can enjoy the seaview while going up and down.
Breakfast is buffet and mainly Indonesian style, taste is fine. Shower water pressure is good. The only flaw I can find is restaurant service was pretty slow and not that attentive. I was the only guest at the restaurant during dinner, maybe they were busy with the takeaway/ room service, so been waiting for a long time for food. Luckily, taste of the chicken was delicious.
It's a shame the hotel doesn't have swimming pool so you can only go to the beach right in front of the hotel. Anyway, I will surely book Swiss Belcourt Kupang again and highly recommend to all travellers visiting Kupang.
GGuest UserAvoid This Hotel — Disappointing Stay from Start to Finish.
We made the mistake of booking a room without a window — it was incredibly cramped, with barely enough space for one person to walk down the hallway. The bed was wedged against the wall, making it impossible to access from both sides. Even worse, despite clearly booking for two people, we were only provided with one set of amenities. When we raised the issue at reception, we were told we needed to “request” amenities at check-in — a baffling response, considering the booking clearly stated two guests.
For the second and third nights, we upgraded to a room *with* a window — but don't expect a view. Ours looked directly into a concrete wall and, to make matters worse, had a giant water tank right outside. I requested a room change, but the staff flat-out refused.
Service throughout our stay was consistently poor. The restaurant was slow due to being staffed mostly by trainees. At checkout, we were asked to wait while they inspected the room — something I wouldn’t mind if it was brief, but the delay was frustrating, especially with our airport transfer waiting.
Speaking of transport, we used the hotel’s car service, but payments were handled in a very unprofessional way — no receipts were given, and we were told to pay either the driver or a random staff member at reception. It all felt shady and disorganized.
Sorry, but not sorry — this hotel was a disappointment in every way.
AAdibah Ksurprisingly comfortable for the price we paid. staff are friendly and very accomodoting. also plus plus points for the management for allowing early check in when possible!
GGuest UserTHIS IS THE PLACE! Conveniently located, clean hotel with extremely attentive staff. This is one of the few places where i did not feel the need to keep my sandals to take a shower. Bathroom was visibly well cleaned, as well as floors and bedding. Room is stocked with the standard 2 water bottles. Unlike many other hotels, this one has an elevator. Friendly staff are always waiting at the 24-hour front desk and just outside the lobby to help with anything. Pretty well insulated from outside noise despite being on the main street. Only minor issue is air conditioner is positioned a distance from the bed but we resolved that by closing the bathroom door to minimize loss of air flow. Would absolutely stay here again.
AAMEERULEverything is good but
1. The room is too small. Suite only for a couple & can't extra bed because of the space.
2. One of the room (no. 3), the sliding door can't close properly. The hook almost pull out from frame.
3. Not suitable for elderly except the rooms at level ground that can enter from backlane.
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