Hotels With Breakfast in Borsod-Abauj-Zemplen, Hungary

It was my second time visiting this Mercure hotel so now I can give a real, valid evaluation. The rooms, wellness, and surroundings all are such beautiful. I would like to raise awareness among the staff especially in the Winestone Restaurant and at the reception. Szilárd, Kristóf and Áron were playing an important role in raising our experience higher in this hotel. They are great people and last but not least professional waiters! Can not wait to come here again in the future!

Unfortunately, breakfast is average. The main reason is that the rooms are limited and there are not many guests. The environment is good, it is said that the castle is a bit fake, it should be called the winery hotel, because the wine production workshop behind the hotel.

Fairly inconsistent experience where some of the staff and the breakfast is the cause for stars falling from their 5-star sky. Some of the staff is top notch, and some I wonder what they are doing there at all. The cleaning staff for example are all wonderful. The SPA staff on the other hand barely look up when you come in, very few says good morning or hello and even less knows what a smile is. The breakfast buffet is a let down. Nice enough food but it is hardly a 5-star experience as the selection is limited. Now, dont get me wrong. The SPA itself is very nice. The hotel is clean, the beds are comfortable, the food is good and some of the staff makes up for the somewhat lack of attention from the rest of them. All they need to do is to train their staff a bit better, teach them that a smile carries a long way. If they were to send their F&B manager to a 5-star venue in Vienna, Prague or Budapest to get some inspiration, well, then perhaps the stars would'nt twinkle off and on.

The hotel is new, beautiful, well equipped and furnished. The reception and the staff in general are very pleasant and willing to help at any time. The rooms were beautiful, large, comfortable beds, very clean and modernly furnished with tea and coffee making facilities, large LED TV and fast internet. The room includes a large balcony with seating. The bathroom was large with an extra-large glass shower and hotel cosmetics. Breakfast was always the same, with a change in 1-2 dishes, but even so, the changes were often repeated. The food was freshly prepared and delicious. The dinners were rich, it was possible to choose from several dishes, but not all of them were deliciously prepared. The meat used to be dry and not well seasoned. But the pasta was perfect, especially the bolognese. Apart from the goulash and broth, the soups had a bland taste. For dinner, you can buy drinks from the bar. But the prices are not high. The bar next to the restaurant offers foreign beers and many mixed alcoholic and non-alcoholic drinks. The drinks were perfectly mixed. The chapter itself is wellness and spa areas. The hotel includes free entrance to the swimming pools, you can use the entire outdoor swimming pool (a couple with a pool with thermal water) with many pools and attractions, as well as indoor pools, which are also with thermal water. There is also a whirlpool. The entire area is very large and beautifully maintained. It is possible to buy pool snacks (langos, hotdogs, kebabs, ...) and there is a pizzeria by the indoor pool. The swimming pool includes classic spa treatment procedures performed by specialists under the supervision of a doctor (with whom you can consult), but these are paid for. The hotel has a large covered parking lot. The only problem is the location, it is far from the center and if the spa is not enough for you, you have nothing else to do there. There is no entertainment in the vicinity (only a sports complex), but you will find what you need in the city. It is far to reach on foot, you need a car, bicycle or taxi. I appreciate that the hotel tries to be environmentally friendly.

Fairly inconsistent experience where some of the staff and the breakfast is the cause for stars falling from their 5-star sky. Some of the staff is top notch, and some I wonder what they are doing there at all. The cleaning staff for example are all wonderful. The SPA staff on the other hand barely look up when you come in, very few says good morning or hello and even less knows what a smile is. The breakfast buffet is a let down. Nice enough food but it is hardly a 5-star experience as the selection is limited. Now, dont get me wrong. The SPA itself is very nice. The hotel is clean, the beds are comfortable, the food is good and some of the staff makes up for the somewhat lack of attention from the rest of them. All they need to do is to train their staff a bit better, teach them that a smile carries a long way. If they were to send their F&B manager to a 5-star venue in Vienna, Prague or Budapest to get some inspiration, well, then perhaps the stars would'nt twinkle off and on.

It was my second time visiting this Mercure hotel so now I can give a real, valid evaluation. The rooms, wellness, and surroundings all are such beautiful. I would like to raise awareness among the staff especially in the Winestone Restaurant and at the reception. Szilárd, Kristóf and Áron were playing an important role in raising our experience higher in this hotel. They are great people and last but not least professional waiters! Can not wait to come here again in the future!

Unfortunately, breakfast is average. The main reason is that the rooms are limited and there are not many guests. The environment is good, it is said that the castle is a bit fake, it should be called the winery hotel, because the wine production workshop behind the hotel.

It was my second time visiting this Mercure hotel so now I can give a real, valid evaluation. The rooms, wellness, and surroundings all are such beautiful. I would like to raise awareness among the staff especially in the Winestone Restaurant and at the reception. Szilárd, Kristóf and Áron were playing an important role in raising our experience higher in this hotel. They are great people and last but not least professional waiters! Can not wait to come here again in the future!

The hotel is easy to find and is located in a quiet side street. Check-in was quick and efficient. You receive a room key (not an electronic card yet). My single room was on the 2nd floor. The room was very nicely furnished. Everything was very clean, as was the bathroom. Wifi worked perfectly. There were also 3 German channels on the TV. The noise level is almost 0. Breakfast was quite good. I would book the hotel again.

We stayed there last weekend and enjoyed our stay. The staff were certainly friendly and helpful. They spoke a good level of English to assist with check in and ordering a beer. The room was very large and had all of the required items. The list was broken during out stay but the room was easy to get to via the stairs. The hotel is slightly older and has an early 90's feel but everything is clean and tidy. The main part of the city is a quick walk of around 10-15 minutes. The price was affordable and reasonable. I would stay there again in the future.

This is not a 4 star hotel! The reception is combined with the bar(?), apparently they have only 27 rooms. It seems that this is a conference center with guest rooms in a residential complex advertised a four star establishment... Pros: comfy bed, good water pressure and a garage if you need one (we didn't... Cons: mediocre breakfast, no phone in the room(!), and high-tech feature called ”unique room access system..” The hotel had a power outage at night while we were there, and we could reach the front desk by making an international call on our non-Hungarian cellphones... no night-lights in the room, it was pitch-black, unable to use the batroom and absolutely no communication from staff. The electricity finally came back... I suggest to install ”traditional” phones or at least have flashlights in the rooms. We had a strange experience and would not return.