Visalia Apartments

The hotel is in a very good location, beside the highway. We made a reservation on the way back to Los Angeles from Redwood National Park. It was done in more than ten minutes. The efficiency is very high. There are no restrictions except the reminder on the gate that you need to wear a mask. The attitude of the staff is very good. We booked a standard room with children and provided three breakfasts, but American breakfast is really unaccustomed. The hotel can be said to be very good for the first time, especially the network condition is very good

The hotel is located in the city center, next to the commercial street, suitable for shopping and dining.

The Lamp Liter Inn far exceeded even our most optimistic expectations: Our room was impeccably clean, the property is very charming, and the staff friendly, competent, and helpful. This might be a first for my experience with motels, but there was nothing at all we could have complained about. Furthermore, the pool itself deserves a five-star rating. I believe it is about 25 yards long and , while only 3 feet deep on the shallow end, it is perfectly fine for lap swimming, which is very rate for hotels or motels. We will be back and bring out swim goggles.

We stayed at the hotel as the location is walking distance to downtown Visalia. The room was very spacious and clean. The staff were so helpful as my husband was feeling sick in the lobby and they immediately gave us a travel bag to use in case he got sick in the car ride home. Definitely will stay here again!

The room is very good and parking around is convenient. There is a delicious hall on the roof. No elevator is a pity.

After a fast and friendly check-in, we went to a room that overlooked a water park. There was a mini-fridge (no freezer), a microwave, and two chairs. The decor was nice, but there were dings in the walls. The AC unit ran constantly and was noisy, sometimes with a high-pitched whine. The bathroom was well lit and had sufficient counter space, but there were no towel racks. The bathroom flooring and shower needed updating. The bed was comfortable but the pillows were mushy. We had a good breakfast with processed hot items, cooked oatmeal, waffles, and hard-boiled eggs.

Due to Covid-19, we did not travel for about 2 years. As of Apr, I had 4 free nights, three expire in Jun and one expires in Dec. I booked 2 nights at this hotel from Apr 17 to 19 with free nights. When arrived, we found that pool was not in service. My kids got really upset. One main reason I booked the hotel is indoor pool. They did not state that either on the web or app. In the night, I called Marriott to see whether they can switch the second night to residence inn. I called residence inn and confirmed pool working. The lady told me everything was set and I was going to get cancellation for Fairfield inn and confirmation letter for residence inn. I got confirmation letter in minutes but no cancellation. I called again and was told me since I was in the hotel so I had to talk to front desk to cancel. I went downstairs and chatted with front desk. The lady told me she would let manager know and everything was supposed to set by 8am next day. Next day I still did not get cancellation letter so came by front desk during breakfast. They promised again manager would handle it. Around 9am, we tried to checkout but Marriott system did not allow since it still showed as 2 days reservation. Front desk promised that they would handle it by 12pm and posted points to my accounts. It would take 2 to 3 business days. And two days later, finally my second night of Fairfield inn got cancelled but no points or free night was not posted. While stayed in residence inn, I booked second night with free night that expired in Dec. After one week, I contacted Marriott again. This time, a gentleman told me that there was no much hotel could do. He posted free night expire in Jun. I asked for free night expire in Dec or points since we do not have Jun trip plan. If Marriott did not mess up, for sure I will use Jun free night instead of Dec free night. He told me that's it and he thought the lady did everything right. Really got exhausted. For a simple problem, it took hours, calls and chats to fix. And finally got messed up and customer has to accept it. looks nice and professional but no one can help. Everyone promised but no promise really happened.

I have been staying at this motel, for off and on, for the last month. It is clean, quiet, and the employees truly care!!!!!!!!! What I really enjoyed was the PEACE and REST, I got. If you love your pet, you are going to love the large lawn area.