Pigeon Forge Apartments

My wife and kids enjoyed our stay at the Holiday Inn and Suites Pigeon Forge. The Facilities were very clean and modern. I noticed the pillows and bed felt comfortable and we all slept well. It is in a great location if you have kids being around a lot of things to do. The hotel itself also seemed very kid friendly. We would stay again!

The most welcoming pleasant hotel I have stayed in. From Frank and the front desk staff to Elijah in maintenance to the 2 young ladies in the breakfast area they greeted my family with smiles and no request went unanswered. Stay was so good ended up staying an extra night. The con is the parking lot gets full quickly as it seems this hotel is very popular. Also the Mountain View rooms have the most breathtaking views of the Smoky Mountains. Also loved that the breakfast area was on the top floor so eating breakfast watching the sunrise over the mountains was mesmerizing. If you wanted to be treated as if you’re King Jaffy Joe from Coming to America in the Waldorf Astoria for a better rate definitely stay here.

Good service, enthusiasm, free upgrade

The hotel is very large, on the edge of the Pigeon Valley National Road, it is very convenient to come from the Great Smoky Mountain Forest Park. It feels that a whole lot of commercials belong to this hotel. The rooms are large and very beautiful. There are various commercial and amusement buildings downstairs. Facilities, parking is free. There is a Chinese reception at the front desk. Personally feel that the street view is better than the river view. The river view room arrived at night, a dark river. The hotel has a self-service laundry room. This is very important. At 11 o'clock in the evening, there are still many people playing outside, almost all families with children.

This hotel should be the standard that every single Marriott aspires to! We are Bonvoy Gold members and travel a lot. Through the years, our family of four has stayed at dozens of Marriotts up and down the entire east coast, and while some are better than others, this one sets the bar above and beyond. From the moment we pulled up, we were impressed. The facade of this hotel is beautiful. The grounds were pristine and the landscaping was really pretty. Parking was easy and convenient, something we really appreciated after a 12 hr car ride from New York. When we stepped inside, the lobby took our breath away. The decor is gorgeous. It is very modern with rustic touches and everything is immaculate. They pipe their citrusy signature scent throughout the entire hotel and it smells absolutely amazing! Check in was super easy and the front desk staff was really friendly and helpful, answering all of our questions. I was also equally impressed with our room. For anyone who has read some of my previous reviews, you know that I bring my own cleaning supplies with me to go over the room whenever we stay at a hotel, and a lot of times, the Clorox wipes and Swiffer pads come off the surfaces filthy. Not here. This place is CLEAN!! I am very particular about this, so if you are reading this review and you are a clean freak too, you can trust me that this hotel will totally meet your standards. The room furnishings are pretty new and the carpets are clean. We got a room with two queens and a sofa seating area, since my husband planned to work from the room each morning, and there was plenty of space for the 4 of us. There was a small fridge (my only complaint was that it was too small, it only fit a few bottles of water, no room for dinner leftovers which my teens enjoy having in the room in case they are hungry during off meal times). There is also a microwave. The bathroom was a good size and also very clean. What really sets this hotel apart from others is the amenities. This hotel was designed for families and for comfort. It really is like a home away from home. There are so many cozy seating areas all over the grounds, a huge stone fireplace in the lobby with the fire going at most times, two fire pit areas, lots of seating to eat, a courtyard with cornhole games, two pools (an indoor pool, as well as the amazing lazy river pool), a hot tub, an arcade game room, a bar and a lounge area in the lobby with a giant connect four game on the coffee table. Throughout our 4 day stay, there were cleaning people in every area of the hotel all day. I really cannot say enough how impressed I was by the level of care that goes into maintaining this hotel. Even the elevators and the water stations in the lobby were immaculate at all times. The location was great, right on the parkway, only minutes from all of the main attractions. I will absolutely recommend this hotel to everyone I know who is interested in visiting the area. This was probably the

They are located in the heart of pigeon forge. Super close to everything! Walking distance to a lot! The rooms were good, we don’t spend much time in the room while on vacation. They are putting in a lot of work to make your experience even better in future visit! The staff was so nice and friendly. Over all we will be back can’t wait to see the improvements they are making!

We were on a road trip from Wales, and after staying here in 2019, we chose it again for 1 night between our 2 days in Dollywood as it provides the excellent, and complimentary, TimeSaver pass and shuttle to the park (parking is free at the hotel). Logan on the desk was fantastic - thank you very much!! The hotel itself is beautiful and very comfortable and homely. The decor is tasteful (with Dolly pics here and there) and there is a great coffee shop on site where you can also buy cinammon bread (why wouldn't you?). Minor quibble with the room which was on the 3rd floor (2nd UK), but at the very end of the building so a little bit of a walk for our tired legs! But the room itself was as our previous visit, very comfortable and clean. The grounds are beautiful with a butterfly garden, fire pits for smores, lovely pool (also an indoor pool), kids play areas and a covered area that shows family films in the evenings. Pokeberry Lane is a nice little gift shop selling Dolly, Dollywood and Dreammore souvenirs. Unfortunately the budget on a 2-week road trip from the UK means we had to restrict ourselves to 1 night - but if the price was just a little bit less we would have definitely stayed the full 4 nights we were in the Smokies. That being said, it is a very well-appointed hotel and probably worth the price in today's climate.

No microwave, no clock of any sort and at check out I wasn't asked if I had a good stay. Won't go back.