Urla Apartments

- It did not have some of the features mentioned in ********** - There was no Wi-Fi in the room. - It did not have a laundry. It was said that service could be provided from outside for this, but the place mentioned was not hygienic at all. We witnessed that the laundry was dried in a very primitive and dirty place in the dry center - While it was stated that there was a viscose pillow, the hotel did not have this either. - There is no breakfast. They shared the croissants of another breakfast place on the instagram page. Since we could not see the comments on Google PC, it was misleading for us. And we decided to go based on these photos. I learned about the breakfast after deciding to stay at the hotel on the phone. - There are unpleasant smells in the rooms. - Lots of flies, especially in the hotel room and garden - Far from the sea. - The beaches you can go by car are not clean. - A very disturbing ”holiday”! - Zero customer satisfaction - A tasteful garden - No pool - We could not open the window of our room because flies and giant flying cockroaches could enter. We suffered from lack of air. Because they changed our room to a bigger and smelly one due to the flies coming from the garden and in the room, an upradge fee was charged 🧾 what a joke. Even though one room was occupied for one night during our stay, meaning we only saw one other guest besides us, they made a pricing change by stating that we were preventing other customers from coming by staying there. Yes, I believed we could have a 15-day holiday and came with my luggage and belongings accordingly. The result was disappointing. I hope that it makes sense that we couldn't stay because we had sleepless nights due to the reasons originating from your hotel and that your full refund of the remaining balance will take you one step forward. As a matter of fact, I also think that the hotel should thank us for being able to stay this long in these bad conditions. 3 nights without sleeping and despite this, the hotel is a place we tried to stay because we made an agreement. The explanation that the room we passed through with flies, which had no internet reception and smelled terrible, could not be fully refunded to me because they could not sell it to another customer can be explained as a complete state of my country. I am also deducting the upgrade fee in an empty hotel and I am still thinking about it. Let me also give the fact that the 120 TL additional bed fee written on the internet was told to us as 250 TL to the upgrade. I think that balance will neither sink nor make you rich. I think the service sector is something completely different. As I mentioned, there was only one other guest staying during our stay. I wish you had mentioned the interesting explanation that “this is a boutique hotel, you can stop by while passing by, stay for two nights at most, people usually prefer this” in the explanations before making a reservation when we first talked to your hotel. In other words, we felt quite stupid. Unfortunately, it was a bad experience, a place I cannot recommend. The coffees and colors of the hotel were very nice. I also found it very inappropriate that a large broken cabinet was placed in the room as an antique.

A very nice serviced flat, I drove from Istanbul and chose this place on short notice without thinking too much about it, but I didn't expect this to be the best hotel I stayed in during my trip to Turkey. The two partners (Ogün & Ridvan) were kind enough to prepare room and breakfast and their hospitality made me feel the friendliness of the Turkish people and made me fall in love with the country again. Also, the breakfast was very good and the room was equipped with a washing machine, dishwasher and everything. The most important thing is that the price is so cheap, I think I can stay here for a longer time in the future if I have the chance, so don't choose to hesitate guys :)

Such friendly and helpful staff - would thoroughly recommend! The staff including the owner Efe, were marvellous but we do send special thanks to Emre for his his sense of fun, kindness, friendliness and advice on which places to visits and sorting the local bus for us and also to Nermin who looked after us with the room and lovely breakfasts. We feel like they are part of the family. The hotel and our room are very clean and tidy, the breakfast was lovely and fresh every day. The hotel is in walking distance to the beach (no sand), harbour and the local restaurants which offered good, well cooked and presented food. Not that expensive either. This is a lovely area of Turkey and most people who holiday there are Turkish so not everyone will speak English but you can get by. Would suggest learning the basics of their language if you can. The little market on Saturday and Sunday was so colourful and such fresh, local produce! The local town of Urla is easy to get to by bus and a visit to Alacti is also worth visiting especially in the evening.