Ankara Apartments

Very good situation ,very friendly stuff ,very clean rooms, I was there for 11 nights and it was very pleasant stay there,specially thanks to Mr.kubilay and Mr.can for being kind and friendly .and all the stuff who cleaned the room , we had a nice stay there.

The hotel is old and starting to show its age, bed fine, internet is dreadful, having to keep logging on, very frustrating, TV keeps freezing can only assume it’s the same internet issues, price for B&B &190 so not cheap, asker about the lounge now I’m here and told its €40 per day, breakfast rate here is €25 per day, with the lounge access you can get breakfast, so asked if I could credit my breakfast and book the lounge to be told no, basically everything is set to extract money from you, good member for some time, also an IHG member with top status, would save you money and book the Crowne plaza for half the price, location is next to very old mall with a lot of cheap items. The escalators to take you down do not work, escalators up or working, think they are trying to save money. I’ve stayed at a number of hotels in Ankara and not the best, but guess it good for the American standard of hotel.

REVIEWING AFTER YEAR LONG STAY: living outside your house for working purposes, could become lonely and unsettling, but, in our case, after all these months, we felt blessed by calling Grand Mercure, “Our Home” when in Turkey. Below goes a complete and very well deserved review. Everything starts at the front door, where Mr. Gorkem, Mr. Mertcan and Mr. Oktay would welcome us guests with their friendly smile and politeness. Specially Mr. Gorken who always welcome us with a sincere “Welcome Back”. Continuing to our suite review, again, I would like to highlight Ms. Gul’s endless kindness and expertise with not only cleaning and maintaining the room impeccable and working flawlessly, but her personal little touches to make us feel cherished and loved. Also daily, we would like to point out Mr. Sinan, bringing to our door, not only water, but also easy and sincere smiles, excellent communication and friendly approach. The Breakfast is also amazing, with its continental buffet style loaded with fresh and delicious fruits and treats carefully prepared everyday. But again, even with all this, I would like to highlight mostly the bright smiles that welcome us every single morning. Starting with the outstanding supervision of the kind and cheerful Mr. Ibrahim greeting us by the door, to Ms. Gamze serving our dishes with a great care and making sure everything goes smooth also the two amazing expert chefs Ms. Dilara and Ms. Münüfe that deliver amazing Omelets and also “A La Carte” Poached eggs, Eggs Benedict and even fresh Sashimis to die for. The hardest part is to keep our diet under control here with all these delicacies. More than ever, despite how comfortable, beautiful and very well kept are all the installations of the hotel, including our suite, what sincerely, at least for us, makes the whole difference here is the kindness, the empathy and the care of their employees and we both have no words to express our gratitude. They really go beyond to make our staying memorable, comfortable and relaxing. And we are convinced that it must comes as a result of the amazing, friendly and deeply emphatic management of Mr. Murat and Mr. Onur.

I've stayed at this Marriott twice for business and it is the best hotel in Ankara. It's location is really nice across from teh UE Embassy and centrally located with easy access to most business and shopping. It has a complimentary garage below with easy in/out priviliges. The lobby area is massive, and very impressive. The staff are highly trained, courteous and helpful. The lobby bar serves any drink you can imagine and there is alsa a very nice steak restaurant at the entrance which also serves breakfast and lunch. The roof top bar is incredible with nice views of Ankara skyline and bands playing on the weekends (you will need reservations on the weekends). The rooms are well appointed with great views (see picture) and anything you need during your stay. The rooms are cleaned daily and come with both a soak in bathtub and a shower. The drink prices are comparable to what you would expect to spend in comparable hotels in Europe and the US. There is strict security at the entrance to the hotel which some might find it a bit too much, but I did not mind as it is safer than any hotel I've ever stayed in. The staff is really amazing fluent in English and Turkish (and maybe other languages). I really do not understand why this hotel can be less than 5 stars for its classification. It is the best Marriott I stayed in and I travel for work in the US and some in Europe.

The location is amazing,very safe place and 1 minute walk distance to most popular avenue.Rooms are extra clean and luxury.I will definitely visit this place again as we enjoyed king room as a couple,however day shift reception staff were not happy to work as it was obvious from their behaviour, no welcoming, we entered the hotel and negatively they asked our IDs. No information given, no bellboy offered, and when we entered the reception they didn't even ask or tell anything as i told them that we had reservation.So nothing asked like 'how can i help you?' In this kind of quality hotels i wasn't expecting this.Moreover,they didn't even tell us our floor so i guessed it from the number on our card! During their shift all they did were staring at us badly when we were going in and out.Housekeeping lady were much more positive and helpful.After we checked in to our room approximately 30 minutes passed and i couldn't connect to wi-fi so i called reception and what they told me was they didn't start our check-in procedure into system so i should wait to connect wi-fi, what i mean here is we didn't see any guests checking in , hotel was not crowded and of course i thought that after they got our info and let us go to room of course check-in procedure should finish but what i heard was they didn't even start it. Another thing i should add here is , our room wasn't prepared for us as it had no complimentary water, no shampoo/shower gel, no towels. Thanksfully housekeeping lady found it out and brought us everything after half an hour passed from our checkin, i guess again it's receptionists mistake.Night time staff in the reception were much better and positive.Apart from that it is well located,close to embassies and attractions,well equipped rooms with real luxury and high tech.Enjoyed every minute of our stay in the room and the view as well! Already recommended to friends who will visit Ankara.

The staff are GREAT, everything else is terrible. This hotel is one of the worse hotels we have stayed in, in a very longtime. It is OLD and very TIERED. The rooms were clean but felt dirty because everything was so old, the bathroom was from the 1950's, just horrible. The A/C did not work in the whole building, only the heat, we had to sleep with open balcony doors. The elevators are also very old and tiered, this whole building needs a serious renovation, or better yet, complete demolition and rebuild. There was no interior parking either, so guest cars stay in the all star sky parking. A hotel NEVER to stay at ever again.

This hotel is ideal for anyone coming to Ankara looking to stay in a comfortable and modern hotel that is located in a good part of the city and close to many attractions, recreational avenues and restaurants as well as walking distance from a vibrant part of Ankara known as Kızılay. The entire staff is very friendly and ready to assist throughout the day. The whole atmosphere of the hotel is very relaxed and the rooms are quite spacious and tastefully decorated. My biggest concern whenever I travel is the cleanliness of the room and the rooms in this hotel are definitely very clean and the standard seems to be consistently maintained. They also have Starbucks available in the hotel which is another plus point for days when you just want to grab some coffee and don’t want to go too far. The breakfast buffet is pretty good with a mix of Turkish delicacies and other continental items. The service is fast and everyone is very attentive as well. They have a great seating section spread over 2 floors and even a small space outside for the cooler months which is great. The hotel is located in the Embassy district so if you’re coming to Ankara for any official work or to apply for visas, it’s advisable to stay near the embassy in case you need to go back and forth for documents or any printing/photocopying services which the hotel is also able to assist with. I think all the major embassies situated in Ankara are within 7-15 minutes away from the hotel. Holiday Inn hotels are always good value for money and this one certainly is worth your time and money if you want affordable luxury accommodation in the capital city! Would definitely recommend it to all types of travelers going to Ankara in the near future

It was one of the best hotel in terms of price and quality ratio during our stay period. The rooms were very clean and new hotel , but there were some small details missing, like liquid soap for hands , slippers, and a toothbrush which is provided by asking. Rooms facing the front can be a bit noisy, but everything else, including the restaurant and the staff, was great. They have an indoor garage, and if it’s full, they’re very helpful. Other than that, I don’t have much else to say. It’s a decent and good hotel where you can stay with peace of mind.

There is a very steep slope up to the front desk of this hotel, and it gets blocked when there are too many cars. It is rare to turn on the TV once, and there are programs in various languages. The hotel's breakfast buffet is okay, but it's too wasteful for me. It's basically milk and fruit

We had a plan to stay at the hotel where we were staying for a trip to Ankara, but the location of the hotel was the interest of the staff. We were very happy about our stay in Ankara for two days. Hotel is very happy with staff cleaning rooms staff interest perfectly good to the team thanks