Kaikoura Apartments

New modern hotel with a mainly neutral colour scheme. Reasonable amount of parking on site, or plenty along the Esplanade. Rooms average size. We went as a group so we had no choice, many of us ended up in rooms with twin beds, they are very comfortable but when you share your bed with your spouse, this wasn't expected nor enjoyed. No electric blankets. It's the middle of winter. I did phone reception 3 times over a couple of issues but the calls were never answered. The rooms heat pump is good, though no heating in the corridor and reception is rather cool too. Tea and coffee making facilities and a small fridge. Glasses, but no wine glasses in the rooms. Good sized bathroom and good shower. They only provide one hard club chair, seating for anyone else there's a round squab or the bed. Most of the signs are in Maori, only one in our large group could understand a few words. The large group of Asians also staying had no idea of what anything meant. Excellent staff. Helpful and friendly. Uniforms a little casual for this level of hotel. Catering for large groups can often be a challenge, the food offered suited all tastes and was very good. Good cocktail menu. I don't drink much, but really enjoy an Aussie Shiraz, but they only stock NZ wines. Just meant I drank water. The hotel is sited down the south end of the Esplanade, so a bit of a walk to the township. Good, modern, clean, quiet 4.5 star hotel.

There is a park for children to play, and the space is very spacious.  The toilet and kitchen are open and very clean. There are also washing machines and dryers. Go to see the whale meeting place for 8 minutes. Affordable and very satisfied.

We had a large group of us dine in upstairs for dinner and had the best time! Great music, fantastic food and even better service. Would highly recommend this place for a meal or function. Thanks for the awesome night guys, we will definitely be back!

Being on a road trip for 6 weeks in New Zealand, after a day’s drive, we arrived for a 2 night stay, ready to settle in and relax. Unfortunately, there was an error with our reservation - we booked 2 nights, but they had us for only 1 night and it was the busy Easter weekend. Our reservation was made 11 mos before and they immediately acknowledged their error and upgraded us to the only room left, a beachfront apartment! They were kind, courteous and definitely owned up to their error. The room was great, clean, wonderful location and best of all, a very comfortable bed and amazing recliners to sit and watch the ocean from our patio doors! Would highly recommend and was grateful for the wonderful service.

The location is relatively new, the room is quite new, the space is quite clean, and it is more comfortable. The credit card is not charged. There is a working time at the front desk. The key is returned to the key box.