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I would say, it's not a 5-star hotel. Here the reasons why: First of all, the hotel lift was under maintenance during my check in time and there's no sign of ”please use other lift”. I'm alone, with 2 kids, already put them in the stroller, bring the bags out and walk to the lift to find out the lift cant be used. Wasn't it tiring? First impression: doesnt feels welcoming. Second, I request for babycot. Waited for 1hr+ and no one come to prepare the babycot in our room. After 2-3 times call and confirmed that the babycot was unavailable. Unfortunately, my baby falls from the bed that night :) Based on this, I got two questions in my mind: why they didnt confirmed during the first time call? also, during my check in it's weekdays (parking lot empty) so why the babycot is not available? Iron: we are expecting a nice quality iron and comes together with an iron board. Dustbin: would love if the hotel provide a covered trash bin. Breakfast: superb, lots of varieties. the service was okay. Overall, would give an almost 4 out of 5. not even a solid 4 as our expectation was beyond the best for a 5-star hotel.

I underestimated this hotel thinking that it's ”just another budget hotel” but after staying here for 5 nights I was impressed by the friendly staff and the in-room facilities. In this price range I didn't expect iron and ironing board to be included in the room as well, on top of the usual safe box, hairdryer, minibar, tv (of course), and wifi (very strong signal even from outside of the hotel compound). The location may look a bit dodgy, but the surrounding area is actually safe even if you're wandering around on foot. A supermarket, mini mart, and a few restaurants are within walking distance. During my stay I had no issues with the aircond/shower/parking like some of the previous reviews mentioned. I wouldn't mind staying here again.

The service is good, but the security is poor. The place is clean and you can see the sea. There is also a supermarket nearby, which is very convenient. It is quiet. The bad thing is that there is a cctv at the entrance, and everything else is OK

Very convenient location and the front desk service is very helpful and friendly. Recommended to all travellers.

I recently stayed at the Bagan Suites Hotel and had an exceptional experience. The staff was incredibly welcoming and attentive, making sure every detail of my stay was perfect. My room was spacious and clean The bed was incredibly comfortable, and the modern amenities added a touch of luxury to my stay.

Hi. It’s a nice hotel but would be better if every room is provided with cloth iron and atleast each floor got water heater to make hot drink. The price is worth with the hotel facilities but better than nothing. Near to my work place so location is just nice.