Puerto Vallarta Apartments

Looking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.

Great location. Hotel is on the older side but it was a clean bed and cool room for the stay. 97% of the staff were very friendly and service was great. Unfortunately some have really bad attitudes directed only at particular guests. Strangely those were also not wearing name tags. With that said Jesus was one of the most helpful and friendly staff member. Not sure if it just México, but there seemed to be a form or paper needed to be completed for every step of the check in and check out process. Not very eco friendly and must need huge storage facilities for all that paperwork. Overall, a great stay and will stay there again.

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

Excellent hotel, clean, staffs friendly have free show every night at 9 pm but I don't enjoy the variety because only local stay , the beach not clear water dirty and on the beach I want to relax, enjoy the sun to get tan local come by to sale stuffs so annoying. I won't come back again. Sorry to say . I rather stay at my home go to my home beach . disappointed.

The hotel itself is so great! But I think I need a car to go to the hotel. The hotel does operate a car. There is also an airport pick-up service. The height is so great to see the landscape and the facilities are great. It's not cheap, but you can get the service you paid for. The exterior of the hotel also contributes to making you want to go. The rooms are spacious and wonderful. It has a large room that can accommodate 5 or 6 people and it seems to be a very good hotel for families to come and hospice.

When the hotel was built in that year, it was good to consider the orientation. There was a prominent hotel on the side that blocked Westin slightly towards the sea. It ’s a pity that if it is the same as the hotel, there will be sunrise and sunset. No cover. Overall more satisfied, the beach is a bit lost ha ha ha ha

Upon arrival the staff right away was so exceptionally nice, SUPER easy check in, Francisco was so kind and help with information. The chairs on the beach are meant for the hotel guest, the food is AWESOME, the nachos were so delicious, the margaritas were delicious. So so happy we chose this hotel. The views were incredible. Definitely recommend staying at Blue chairs!

Nice hotel. The food was generally good quality with various choices. The rooms were small and had to pay high premium for a more quiet part or you got the noisy ones by the lift or street view.  Reception stuff are really unwelcoming, unhelpful except David. Generally rate the service low all around except the restaurant staff. Would not go back, much nicer choices in Nurvo Vallarta.

Our stay has been an invitation to come back and come back, starting with customer service. A first class service from the person who receives you at the hotel and opens the door of the car where you arrive, the people who kindly attend you at the reception with a smile and an authentic sense of service, the porters who go out of their way to ask you for a taxi and help you load what you bring without being asked, and anyone who works in the hotel in the reception area is undoubtedly there to serve you with the best service disposition. Also in the pool area, and restaurants. The impeccable place, with an architectural beauty. Its spaciousness and distribution of both the hotel and the rooms welcome you. The fact of being an open place allows us to feel the weather, and the wind that blows is a very pleasant sensation. The decoration of the place is warm and tasteful, giving us a feeling of being ”at home”. The location of the place gives rise to going for a walk to the Marina, both day and night, with complete security, and all the places we went are very close, 5, 10, 15 minutes by car: Walmart, Shopping Centers , Malecon, Downtown, Restaurants, Maritime Terminal. The access to the beach is a delight, with unbeatable views of the sunset. We enjoy the extra activities that the stay at the hotel includes, and the fact that they are not invasive to our moments of being. The food is very good, and although the price is a bit high, it is worth staying **** at the hotel to eat. I want to close by congratulating the Customer Service program that the hotel has, since it is surely an administration that takes its time to train all the people who work there in this area. Customer service makes the difference in an experience, and that is what we look for when going on vacation, living pleasant and memorable experiences. Congratulations for your excellent service to all the people who work at Club Regina Puerto Vallarta!