Gangneung-si Apartments

Our check-in was pretty straightforward, no surprise since we stayed here in the past, staff are pretty cold and disinterested, not rude, just cold. My family enjoyed the last trip so we returned. Our room was as expected, with one exception, the mini kitchen was supplied with utensils, and pots and pans previously, not anymore. The hotel has an interesting HVAC system, the twin suites have a master bedroom loft, and adjacent bed over looking the ocean, very beautiful and relaxing, unfortunately the hotel switched the A/C off and put the heating system on, this made the loft area very warm, I tried to adjust the multiple thermostat controls, but was unaware the AC main was off. The in room phone system was turned off, so the only option was to trek up to the main desk. The front desk clerk and I went back and forth with translators, till I got the Heating system information. I thanked the clerk and headed back to reverse the thermostat settings which did help, along with leaving the glass door to the ocean patio open. Crisis averted, the sounds of the ocean was blissful. The next day we returned to a nicely cleaned suite until I noticed a large piece of chewed gum left on the display shelf, trust me it was gross, I asked my family if anyone left this? I knew the answer before asking, no one in my family are gum chewers. It then became clear the someone in house cleaning left it there, never seen that before on all my travels. When checking out I mentioned the AC/Heater issue as well as the chewing gum issue, and to no surprise to me, there was no interest, discussion or maybe even a halfhearted we apologized for the inconvenience? Nope not at Sun Cruise, the clerk just motioned for the next person in line, I actually laughed, shook my head a little and headed out the door. The one positive thing we took away was, we unanimously decided to never return to Sun Cruise,

The location was good. The hotel was impressive. However, the rooms were a little tight. The worse thing was the air-conditioning which didn't work. Don't know if the temperature is all centrally set or what?Other than that, (the air-conditioning issue) it was a very nice stay. The staff were very good. Some of them spoke English perfectly, which is fantastic. They were also very helpful, which we appreciated.

Decent and nice hotel. Caters to many couples and families who bring along their pet dogs etc. Seen like this is their specialty. Only thing we found strange was that they charge a hefty fee to use the swimming pool, even for hotel guests. The air conditioning also appears less than ideal, being fixed in terms of the temp setting. You cannot change or adjust it- which is not good

The room was very nice, comfortable and clean with an open and relaxing ocean view. I had a great time and came back 👍 👍 👍 I took my baby with me, and the baby had a bed/bathtub/bottle sterilizer service, so I used it well. However, the hotel's restaurant was good, but it was a bit disappointing that it was limited. I want to visit again and plan to visit next summer :)

Very nice and clean modern facility, comfortable bed and convenient location with much to offer. The staff are very helpful even with the language barrier but they do their best to assist and help with finding stuff around town. Very clean rooms and comfortable beds. I was here during the wildfire and strong winds and hotel staff put the patrons safety above all else and assist. Highly recommend this hotel for a safe enjoyable stay

The room condition is clean and good. The heating works well and there is no draft. Since it is a newly opened place, it feels like I spent a day in a model house room. It also smells a bit new. Although it is not in the picture, there is a proper built-in refrigerator/freezer of about 250L(?), a mini sink, and a microwave, which are usually installed in places like officetels. The bathroom is well-appointed with American Standard ceramics and faucets, but the shower booth has a space under it, so water overflows out of the shower booth. There is a GS convenience store and BBQ as a convenience facility, but there are no other facilities yet. There are some parts of the rooftop and common areas that are not yet finished with construction, but it was not a problem because I did not use them because it was winter.

Hotel tops 10 was a nice hotel on top of a big hill. The service was good and the ameneties were good, we got a big hotel room with a large TV and good view of the water. Unfortunately the hotel is quite isolated from the rest of the town and makes you rely on the hotel for things like food and other attractions. We did not experience any restaurants or the bath house due to our short stay, so unfortunately cannot comment on that. There is a convenience store in side the hotel that we ended up getting our dinner from, which was still good :) overall we wished we had done anything at the hotel if we go again. If you have a car you should be able to go to the town..

In an apartment hotel, you have two bedrooms and one living room, and it also has a kitchen and a washing machine, which is very convenient. There are quite a lot of guests even on weekdays during your stay. There is a seaside downstairs of the hotel, and there are distant mountains behind the hotel. The scenery is pretty good.

I went to play with my husband and his friends. The location seems really great. The room is small, but I didn't come here for a staycation, so it wasn't too uncomfortable. The staff were all friendly and the price was good, so I'll visit again when I come to Gangneung.

Parking is easy and it's really close to the sea. The swimming pool was good so it seemed like it would be good to go back and forth. The facilities were average but not inconvenient and the staff were friendly.