Saint Helier Apartments

This was our 2nd stay at the Grand Jersey Hotel having previously stayed in 2014. As before we booked a Park View Room. The hotel has not changed much since our previous visit and is essentially comfortable and welcoming. The location is perfect, taxi from the airport was around £20, or you could take the No 15 bus, which stops close to the hotel. Our room was located on the ground floor and was comfortable. We found the bathroom frustrating as the design did not make the best use of the space and was rather dated. The shower itself was reasonably powerful, although the shower screen itself leaked at the bottom creating a puddle on the floor. A minor gripe but something that needs attention. Breakfast was included and was of a good standard and variety. Choice of fruit, cereals, cold cuts, breads and most importantly the hot selection, nice bacon, sausages, eggs, etc, from the buffet. You could also order other items like smoked haddock, etc, if required. We didn’t eat in the hotel in the evening, but enjoyed pre-dinner drinks in the champagne bar, most evening. There is a nice indoor pool, complete with steam room and sauna. Changing rooms and showers were good, but the keypads for the locker doors were temperamental The hotel is not perfect and in places could do with some investment/refurbishment in places, however, it quite relaxing and a good base in St Helier.

The location was fantastic with views over the Marina and the little island with the Fort. The breakfast was good and the customer service was wonderful, we got our room upgraded due to an check in error made causing a delay. We were very happy with the upgraded room. The only thing that could be improved was the Spa treatments as there was only 1 person that did the massage and he was booked out during our weekend trip. More spa treatments should be made available with more than 1 staff member. Also the lady who did nails, manicure/pedicures was also not available during the weekend.

The location of the hotel is very good, just a few minutes walk to the beach and sea bathing beach, can also walk to the city center, downstairs is the Michelin restaurant, very delicious. The SPA in the hotel is co-branded with the website of a beauty and skin care brand. It is necessary to make an appointment one day in advance. After experiencing it, it is very relaxing and relaxing. There is a bus stop next to it, so it's very convenient to go to the zoo.

The room is large. The toilet flush button is not easy to use, and the heating is not on at night, so it is quite cold. The service attitude is very good, the breakfast is not bad, and the restaurant environment is elegant and comfortable.

This is an amazing hotel. It is in a great location only about 4 mins from the main shopping area. Our room was large, very clean and well decorated. Food was amazing with a varied menu for our evening meal. The staff were fantastic, attentive, friendly and very hardworking. I would highly recommend this hotel if you are visiting Jersey.

We thought the rooms were great and roomy. The shower pressure on the top floor was very poor so we had baths which filled up nice and hot and quickly! The lift was out of order the whole week which was a bit of a pain, literally as my friend has a very bad ankle injury. But, overall very happy. The staff were friendly and helpful. Christina, the boss was delightful. No breakfast supplied so cook your own in your kitchenette. The hotel is nicely located and there is parking available. Would definitely recommend.

An absolute gem and a memorable birthday. Had the best time at the Westhill Country Hotel from start to finish. My Dad treated me to a birthday break and as soon as we arrived with were greeted with a very warm welcome by Austin who helped us check in and carried our suitcases up to our room. Our room was lovely and the hotel team went above and beyond with a Happy Birthday in our room and a room with a beautiful view of the swimming pool and gardens. The gardens were spectacular. Aquatic blue swimming pools, hot tubs, table tennis table, lots or outdoor seating, 5 acres of luscious gardens and an avery with the cutest birds you could ever imagine. When we came in from dinner on the first night we decided to watch the live entertainment. Annette really entertained us with her wide array of popular tunes of different music genres and musical instruments. Just after the interval I was sitting there with Dad and then Annette said I hear we have a birthday to celebrate, then to my delight and a wonderful surprise, everyone sung Happy Birthday. Annette then asked me what I’d like to drink and I said a glass of Prosecco please and she came out with a whole bottle of Prosecco which was very nice. We then all had a boogie on the dance floor with Dad and the other guests which was great fun. Annette’s mum was there with her friend watching her so we got to meet some of the family. I have to say Annette and the team are all fantastic, warm and friendly. Next day I had my first breakfast and it was perfectly portioned, tasty and came out swiftly. The staff were very attentive and the view whilst having breakfast was stunning. After breakfast, we got the free shuttle bus in to St Helier which was very handy. After a lovely day out and next night’s dinner, we came back for the movie night in the Twilight room which was lovely. We also played some Pool before the film. On our final day, my Dad and I were saying how much we had enjoyed our stay and would love to come back. The hotel, the staff, the entertainment, the food, the ambience, it was amazing and love the facilities and what they have to offer. Love love love 10 out of 10