Glasgow Apartments

I booked for 2 nights 15th- 17th September for leisure purposes. It was my 40th birthday and my husband had bought tickets to see Kevin Bridges at the Hydro next door. As a special occasion, we booked a Suite & decided to stay longer to make a nicer and relaxing stay. I booked via Booking.com earlier in the year. Extremely easy to get to the Hotel, easy to park & clear signage. Like the walkway into the hotel itself which kept us off the road and the parking tablets on Reception made the process very easy. (Not always a given in a City Centre Hotel - so appreciated) Check In- extremely efficient and staff were brilliant. Was disappointed to be notified that the swimming pool was closed & would be shut the following day from 1430. It was part of the reason I’d chosen the hotel over others in the area. Unfortunately got to the room and it wasn’t a suite. Went back down to Reception & issue was quickly resolved (thank goodness- over £200 per night for a standard double was not what I was quoted when first looking at room options) I received a drinks voucher for 2 due to inconvenience which I thought was a kind gesture. Suite- (1106) Liked the space & loved the views over the River Clyde & beyond. Carpets were stained in multiple areas, cupboards broken on all units, remote control for the TV in living space didn’t work, room service menu was filthy with food marks, and carpets were dirty under the furniture where I presume it was trickier to get a hoover although still very visible. There were bits of debris & dust under the unit in the living space. Even more off putting was opening a bottle of sparkling water provided and finding it had already been opened and someone had clearly taken a swig already. Bar- Decided to go and use our drinks vouchers in the Bar before getting ready for the show. Waited with staff not acknowledging us & talking whilst unloading the dishwasher. When eventually served, was advised I couldn’t have a cocktail due to the show next door. I have no idea of the rationale of this policy but didn’t want to question further. I recognise it’s not the bar staff that write the policies & didn’t want to cause any bad feeling. I asked for a large white wine instead & was then informed that I couldn’t have a large size with the drinks voucher & a medium was then promptly served. I would understand if I’d asked for a Dalmore 62 or a pint of Vodka, but I thought 75 ml extra of wine was tight & poor customer experience especially in the circumstances considering the voucher being received in the first place. I was then asked by the Bar Staff member “Let me guess, you got the voucher due to a problem with the room?” I agreed. “ Doesn’t surprise, this isn’t a good hotel” was the response. When sitting in the bar, I noticed other guests were clearly being served cocktails. I felt extremely put out by this & added to my overall bad impressions of the hotel. Next morning- breakfast in the club lounge- Helped myself to cereal, yo

Having stayed here a few times before due to its location and reasonable price, I was left disappointed this time. I had booked this hotel because for some reason every hotel in Glasgow that weekend was unusually expensive. Hotels I would have expected to pay ＞£100 were £150/180. The jury’s was £111. A warm welcome from reception staff and the main lobby is modern and clean. The room we were allocated (618) was a bit dated. It was spacious because it was an accessible room, not at our request so maybe why it was cheaper than others. The above two points didn’t really bother us because it was just somewhere to sleep as we were attending a gig. Unfortunately we did not sleep very well. The windows didn’t do enough to soundproof the outside street noise, the walls were paper thin and you could hear the neighbours talking, plugging and unplugging electrical items- all minor quiet stuff which you shouldn’t really be able to here. Our room had a buzzing noise coming from the vent in the room which kept us awake til 7.30am… and then the neighbours started getting ready to check out. We never complained during the night because we were so tired after being out all night and the noise was intermittent so just when you thought you were back to sleep, it started again. The room was clean but as I said dated, and for this reason I don’t think I’d chose to stay here again.

Fantastic service by concierge, felt very welcomed especially since we are asian and other hotels make me feel otherwise. 1 lift was down and there were only 2 so it takes a while, but wasn’t an issue for us since we stayed only on the 3rd floor. Surrounding of the hotel was having construction but was convenient to get to central station!

We stayed one night. Hotel is lovely and very well maintained. Reception staff friendly. Our room was good with amazingly comfy bed. The bathroom however let it down as grout was a bit mouldy and bath matt dirty. Also room didn't appear to have a hairdryer. The Champagne Central bar was great but our cocktails were such a rip off: £10.50 each and had ice to the brim of tall glasses so hardly anything in the glass to drink - shocking and disappointing. Breakfast very good but wouldn't expect to get my own tea or coffee from a machine or make my own toast at a 4 star hotel.

Located in George Square, this hotel has been a lovely surprise for myself and my partner. The service was excellent, and the check in smooth and fast. The guy at the reception helped us upgrade FOC the room to a double. The room was spacious and clean, and the overall furniture style is modern and yet classy and cosy 10/10. We also had drinks at the bar and also there the service was nice and the drinks very well made. Finally we had breakfast in the morning. The variety and food quality was excellent, minus the coffee unfortunately, even tho this didn't ruin the experience. I'd definitely come back!

I've stayed here a couple of times. On the edge of Glasgow centre but an easy 10 minute walk. Really nice touches of design in the communal areas and in the bedrooms. I got upgraded to a suite which was very nice. Breakfast was excellent as was dinner in the same restaurant. Only negative was that the dinner service was sometimes a little slow.

We thoroughly enjoyed a delicious afternoon tea in a beautiful setting attended to by the friendly and informative Argyro who could not have done enough for us. Our room was lovely with an amazing view of the city. The time at the pool was fun and the two gentlemen working there (sorry did not get their names to give them a mention) were very welcoming and helpful. Our room service food (again delicious!!) was brought to us by Alex (and again friendly and welcoming) The breakfast the next day was perfect. There is a vast selection of breakfast options and something to suit everyone’s dietary requirements. We were welcomed to the lounge by Kiamha who was super friendly and accommodating. We cannot fault this stay. The staff do an excellent job and make everyone feel at home and we are already planning our next stay there. Bravo, Hilton Glasgow, and please keep up the good work 👍

The sleeping rooms in the hotel are going to be renovated starting in January 2023, so everything I have to say may be moot in 6 months or so. Anyway, I attended a conference at the hotel, so this is the only reason I stayed here. The rooms are tired and are definitely in need of renovation. The tubs are crazy deep, so if you are uncomfortable with getting in and out of a tub, be sure to request one of the few rooms with a walk-in shower or a shallower tub. If you’re taller than 5’8”, you’re too tall for the shower and will have to crouch over. The shower gets very, very hot and you have to be careful with the water temperature. We ordered room service several times and were happy with it. Eating the restaurant and bar was another story. The one time we ate in the restaurant was a disaster. We have to wait nearly 45 minutes for our food to arrive, and, when it did, it was cold. Sent it back, and the only thing that was warm when it came back 15 minutes later was the meat. There were very few people in the restaurant, so we couldn’t understand why it took so long. The front desk staff was very friendly and helpful, namely William who was able to move us to a room that had one of the shallower tubs.

I get what this hotel is trying to do, but it doesn't do it that well! I had good communication prior to my stay, a few texts reminding me. I liked the self check in screen, saves time. The room itself was supposed to be a 'queen' but it was extremely cramped, the bed was a small double at best and there was a weird single bunk bed over the double, which made the room feel so small and oppressive. Floor to ceiling windows in the bathroom were inconvenient. There was a door joining my room to the next which was less than ideal. The whole hotel was very noisy, you could hear doors opening and closing all over the place. There was a lot of noise coming from the room next door which was made worse by the door, as this let more noise in. The party eventually stopped about 3am. This wasn't just me, my colleague had to ask someone to come up and stop a party in the hallway at 1am and he was 2 floors up. No kettle, no water, pretty basic room. This would do for one night maximum IF there was nowhere else.

We walked up from Queen Street Station in less than 10 minutes and were met by Dave the Concierge who lifted our bag in to reception. Chelsea on reception was very kind with a great upgrade due to status and that set us up for a marvellous return trip to the Kimpton Blythswood. The old Scottish Automobile Club building is lovely and the sunny views out onto the gardens in front were very welcome, though the windows in the Salon could be doing with a wash...... Our room was superb, very clean with shower and tub. And some Tunnocks wafers to go with our cuppa. Nice touch. During the social hour we were served by Dave who brought our wine up to the Salon - the old 80m long drawing room on the 1st floor. I had hoped the Salon Bar would have been opened after our last stay, but staffing seems to be the issue. Breakfast in the morning was very good with attentive and engaging staff. We left as we arrived with Dave opening the door and taking us to street level, with his usual chat and charm. We felt special. Thanks.