Santa Cruz de Tenerife Apartments

Loved the hotel, felt like an old colonial styled placed, great surroundings so green and fresh. Loved that they were very aware of the planet so had refillable water jugs instead of plastic bottles, same with toiletries...balcony view was overlooking the pool with a gorgeous backdrop...Will stay again

Overall a hotel 10! The location being central makes it difficult to park, we recommend reserving a parking space for €8/day. The breakfast was undoubtedly the best and the staff was very pleasant.

We stayed for 3 nights at this hotel and very impressed. Very clean and comfortable. In a great location for us, and also a very short walk from the number 10 bus stop which goes to the south airport. Air conditioning was very good and room safe was large enough to hold my laptop. Breakfast was very tasty. Only complaint was our room had a smell that previous guest had been smoking in the room, even though it’s non smoking. I did wonder if the smell was something else but then I noticed the previous room occupants had placed a shower cap over the detector, so my guess was likely correct. It wasn’t overpowering and we didn’t ask to move room. I did ask for an air freshener at reception but this never appeared. It got better after a day or so. Super stay. Will hopefully be coming back in a few months time.

Introduction: the Emblematico Hi-suites hotel is made up of different types of accommodation. Personally, I occupied a suite on two floors (the upper floor was actually located in a mezzanine) and the content of the review refers to this. The accommodation is undoubtedly very suggestive, inside a historic building in Santa Cruz, recently restored with good taste. The location is excellent, central, in an overall pleasant context. Very appreciable, if you book in advance, is the availability of some reserved parking spaces in the Santa Rosa de Lima street below. The accommodation consists of a living area, equipped with a small kitchen, a very comfortable sofa and a panoramic TV. On the mezzanine above, the double bed, a wardrobe area and the bathroom, as well as a second television. Upon closer examination, some ”defects” emerge, which are all in all trivial: not all the materials used have the merit they appear to have, the wardrobe space is not very plentiful, and a few hangers in the bathroom wouldn't have gone amiss. Then there is the question of the mezzanine, an extremely suggestive element (which in my case positively influenced the choice), but a little uncomfortable due to the ups and downs it forces guests to do. But if you don't mind climbing a few flights of stairs (which isn't bad for your health), I'd say there are no problems. Even the breakfast formula, served directly in the room (there is no special space in the hotel) can be liked or not, but I absolutely do not consider it a flaw. Overall I was very satisfied, and the overall impression clearly prevails over the aspects that might, for some, arouse some doubts. I therefore go for the maximum rating.

In addition to the large size of the suite, there is no service and quality worth looking forward to. The hotel is located in a remote location with a one-way street in front of the door, making it inconvenient to get in and out. There is no sense of service or smile at the front desk. The two people are chatting all the time, even if you have been standing in front of them for a long time. I booked a suite. If I live in such a remote area and don't make the room larger, it will really be useless. The breakfast was too simple, with very few hot dishes. One customer picked up a plate of papaya and never received a replacement. The fruit plate remained empty. The restaurant was in a dark underground space and had a musty smell. There is a swimming pool in the hotel, but there are a lot of fallen leaves and no one is swimming. I checked out quickly after two nights.