Calella Apartments

It is with considerable disappointment that I pen this review. Our experience at SANT JORDI, a purported 5-star property, fell drastically short of our expectations and has left us questioning the credibility of its rating. Upon our late-night arrival, we were eager to unwind and revel in the luxury amenities, especially the bathtub, which was a pivotal factor in our selection of this hotel. However, the excitement quickly morphed into disillusionment when we encountered a large, unsightly brown stain on the side of the bath, resembling feces. This egregious lapse in cleanliness prompted immediate communication with the reception, an interaction we hadn’t anticipated. Our subsequent meticulous inspection of the room uncovered more shortcomings: black mold inhabited the shower area, posing a severe health and safety risk. Furthermore, the water tap, when operated, emitted a noise so intrusive that it had the potential to disrupt the slumber of other guests within proximity. These occurrences were not only inconvenient but also reprehensible, considering the supposed standing of the hotel. Our concerns, articulated at check-out, were met with assurances of a full refund for the inconveniences suffered. Despite this promise, the refund is yet to materialize, adding to our grievances. Our stay at SANT JORDI was marred by unacceptable cleanliness standards, glaring maintenance oversights, and unfulfilled promises, all incongruent with the hotel's purported stature. We left feeling deceived and distressed, far from the rejuvenating experience we sought. It's imperative for prospective guests to approach with caution and for the management to institute immediate rectifications, lest the hotel’s reputation suffers irreversible damage. Rating: ⭐☆☆☆☆

Hotel de dos estrellas con ascensor cerca de la estación del tren, precio calidad correcto. La habitación que nos dieron tenía buen tamaño, aire acondicionado, colchon y almohada un poco duros, a mí me gusta asi, armario ropero grande, baño con bañera, TV pantalla plana y terracita con mesa y dos sillas con vistas a la calle. Servicio de menú desayuno, bocadillos, bikinis, hamburguesas, pizzas, platos combinados, comida hindú, también tenían bebidas de todo tipo y cocktails, tenían hasta Shishas con diferentes tipos de sabores, todo a precios económicos para ser un hotel.

these apartments were lovely and clean. small balcony but big enough for a table and 2 chairs. these need to be requested and are chargeable at €10 per night. clean bedding and towels every couple of days. the reception staff were friendly and spoke very good English. nothing was any trouble for them. Central location ideal for the shops ,restaurants ,bowling and golf and a short walk to the beach. land train stops around the corner and you can get on and off wherever you wish. the bar staff where incredible in looking after us,bringing food and drinks to the pool side. the pool was clean and was well maintained. my only criticism was the bathroom. the shower curtain didn't reach the end of the rail and flooded the bathroom on first use. the shower periodically fell down when in use. a bin would have been useful, also larger towels, but that is my personal preference. always plenty of hot water. a lovely quiet stay would definitely return.