Oran Apartments

Good morning, I'm a new hotel with a professional service. Breakfast is extraordinary. the rooms are clean and is located in a good place. I recommend for families. The only negative point is that this hotel does not accept credit cards and this has become a major disability because you are not informed in advance and once you check out you will be informed that credit cards are not accepted and so you have to In spite of this, staff remain sympathetic and extraordinary

Not easy getting people that speaks English. Hamza did our checkin and was very helpful and friendly. Thanks to Karim for taking us to the airport. Note: couldn’t use my GHD didn’t have a travel adapter with me, hotel also didn’t have any available for me to use.

Je suis revenue a hôtel rodina après un ans déjà que c’était top les changements effectués son juste incroyable personnes en bat sécurité très gentille souriant -2 spa Nesrine à accueille à était formidable !!! Souriante dynamique !!!! Nesrine au massage était un pure bonheur un bonbon c’est le meilleur massage que jais effectuer en Algérie ! Après avoirs fais plusieurs spa d’une gentillesse incroyable un amour 🧡 merci infiniment à toute l’équipe au petit soins je vous conseille la formule royale incroyable y’a tous de A à Z est pour le prix c’est vraiment bien établissement propre est professionnel je suis sortie me faire coiffer par rihame incroyable aussi la seul qui sais bien me coiffer brushing impeccable même pas 20 minute c’était fini ✅ quelle équipe au top déjà que de base jais adorée venir mais la rodina passe numéro un en hôtel spa hamam devant un grand nombre d’hôtel renommer je trouve ça bien qu’ils écoute les conseille est critique des clients car aujourd’hui tous a était refais est c’est incroyable seul bémols personnel de spa dans le hamam toute seul pour beaucoup de monde

Méridien hotel and convention centre is an amazing building with a splendid sea view, but nothing went well from day one. So I'd like to highlight the below points: At first, on June 22th, 2022 exactly at 8am , at the door entrance, an impolite security agent, I didn't see his name, had a bad attitude toward my father,  he stopped him by saying (Sir ! what do you need here? My father replied : good morning,  my daughter works here, I will drop her and I will leave. He said ok but be quick ! No good morning,  no smile, no respect) What a shame ! Another one has asked me and my colleagues : do not walk here in this area !!! So ridiculous, too much ban for no specific reason ! Secondly,  our IBC office (international broadcast center) was barely clean, from the first day till the last day you could see dust on the desk top, foot prints on the floor where other people walked, It looked as though it had not been swept in a very long time ! Well,  we had to clean it by our selves. Moreover,  another story with another security agent B. AEK to whom I went to ask him about my ring that I have lost, he talked to me meanly and with unrespectful way ! For all I know, the role of the security agent is to give guests a remarkable first impression about the hotel, and welcomes them warmly with a broad smile. Besides, you do not need formal qualifications to do this job but a good general education is useful. Furthermore, I believe that every single employee of the hotel must maintain a high level of professionalism in dealing with guests, he or she is very courteous and friendly in order to make guests feel relaxed and at home in the hotel, unfortunately that wasn't the case in Méridien hotel. Security team needs better training except one or two who are polite and helpful like Mr Houari and Mr Samir. To put it in a nutshell, I felt uncomfortable and unsatisfied, an effort is needed to reach 5 stars standards, hope things will get better.

Being a frequent visitor to Algeria for business and having stayed in a number of so called ”5 Star” properties, this is by far the only one that deserves this rating. Excellent stay and will definitely be a regular visitor to this hotel. Even the service doesn't compare to any of the other hotels. Great Stay - Would definitely recommend!

Friendly and pleasant staff despite our super late arrival. Great room decoration for our wedding. Only downside breakfast not enough variety and we wanted to use the bathtub but the water was brown. Afterwards, it's not the fault of the staff, but they should have checked. Clean room and comfortable bed.

Well located hotel, very well laid out, with a beautiful swimming pool, well maintained, the rooms are spacious, clean, bathroom is spotless, very nice billiard room, varied breakfast for all tastes, attentive staff, very attentive. Good management of the hotel. Bravo to the director and his team, we will come back with pleasure 🥰🥰🥰, I highly recommend this hotel.

Good morning I strongly recommend this luxury hotel ! And especially space ( SPA ) , wondered by the warm atmosphere of this relaxing place with the friendly welcome and gentleness of a SPA receptionist , ***** Boudraa ILYES well watched , he very well welcomed and informed me ! The swimming pool and very clean equipment allows us to enjoy the full in very good atmosphere I, who visits this place, also noticed a young man who cares for the clean and comfortable of the client and that is very important; Thanks to vs (bathroom cleaning agent and SPA) Sincerely; everything is top! Very good continuation on this team rate of SPA .... Most satisfied client!

My holidays with my family at Sofi Hotel was great experience. The hotel is located in good location area. Rooms are very clean. High quality with very good prices. They also propose guide Visit to many places Oran Tlemcen Ain temouchent ... With private car. I really recommend Sofi Hotel.