Franschhoek Villas

Way too noisy to make for a pleasant stay There were four of us in 2 separate rooms - we all had a terrible night's (rather lack of) sleep. A shame, because it's an attractive building inside & out; really clean; in a great location and (ironically) really comfy beds and lovely pillows and linen. But it is simply way too noisy to be viable as somewhere charging people to sleep. We arrived to the sound of construction noise - in fairness we had been pre-warned about renovations and makes sense to do such work out of season, but maybe not late on a Saturday afternoon. We were all woken up at 3.00 AM by screaming female voices. I assume guests after a good night out and get you can't control your guests' behaviour - but the screaming continued for half an hour, during which time hotel staff should have stepped in to tell them to show some respect to other guests and shut up. Then we were woken again by blaring music just after 6.00 AM. On phoning reception to point this out, we were told they know and it's the staff in the restaurant, who like to play music. It's terrible that it took guests to tell the hotel to tell their staff not to play blaring music at six in the morning. Some of the noise that blighted our stay was out of the hotel's control - but this was totally on them. Quite simply, the hotel staff wanted to listen to blaring music at six in the morning, without any care at all for paying guests, trying to sleep. This is inexcusable and shows utter contempt towards paying guests. The doors need better sound dampers and/or people who care about closing them as silently as possible - most of the slamming doors were early morning, so again I suspect staff not caring at all about the guest experience. And dogs constantly barking from very early morning, in between being woken by screaming and woken by music. This noise absolutely not in the hotel's control - but just added to the general cacophony and resulting sleep deprivation. In summary then not a hotel to book if you want a night's sleep, which is why you book a hotel. Mentioned to reception on check out, but got the sense they didn't care, as money already banked. And that's the really bad/sad part of this. A shame - could be lovely with a bit of consideration, care and a few adaptations.

Our group of 11 guests occupied six rooms during our stay. We would like to commend the staff at theLAB, who were exceptional in their efforts to meet our needs and handled various situations with professionalism. The breakfasts were particularly outstanding. Regrettably, our overall experience was marred by numerous issues in each of the rooms we occupied. Below are specific examples: Blocked toilets Non-functional lights, both manually and via smart technology Blinds that failed to operate Outside lights that could not be turned off, resulting in excessive brightness in pool-facing rooms, which disrupted sleep. One staff member had to return after midnight to assist with this issue. Showers with either very low water pressure or complete failure; when relocated to another room, the shower conditions were similarly inadequate, leaving guests exposed while using the facilities. Staff were unable to resolve maintenance issues such as fixing lights or connecting them to smart applications. Inconsistencies in room amenities, such as kettles present without accompanying tea or coffee supplies. In summary, while theLAB is marketed as a high-tech, upscale hotel, our experience did not reflect the value we expected for our investment. I asked for my feedback to be forwarded to the owner, and was promised a call from him. That was last month. I've heard nothing. It's a pitty.

Beautifully restored in the Cape Huguenot tradition this 5 star boutique hotel has been designed with sumptuous home comforts creating an elegant sophisticated interior with a handsome mixture of classic and contemporary furnishings. A wooden decked balcony affords spectacular views across the mountains the perfect spot for a sundowner or just relax around the private pool.There are six luxurious rooms three superior doubles which open onto private patio gardens and three suites two of which have access to semi private pools. All have large en-suite bathrooms.To view the cleanliness policy for this property please visit the property page listed on Preferredhotels.com.

With a stay at Fleur du Soleil in Franschhoek, you'll be in the historical district, within a 10-minute walk of Franschhoek Wine Tram and Franschhoek Town Hall. This luxury guesthouse is 0.5 mi (0.8 km) from Franschhoek Art House and 0.7 mi (1.2 km) from Huguenot Monument.Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this guesthouse include complimentary wireless internet access, concierge services, and a communal living room.Grab a bite from the snack bar/deli serving guests of Fleur du Soleil. Relax with your favorite drink at the bar/lounge or the poolside bar.Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 5 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with king sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.