Bandar Lampung Villas

The staff was very kind and professional, they help you during the check-in or check-out process with super friendly attitude. They even remind you about the time several hours before the check-out time through the phone inside the room. The breakfast was okay but can be improved because some food doesn't really matched up with the main dish. There was a fried rice that looks similarly to Nasi Liwet but tasted quite different to fried rice. Room cleanliness was okay but the toilet are lacking a few things such as a place for putting soap and shampoo beside the shower and the toilet door looks like it needs a better cleaning or a new repaint. Overall the service and room were good and recommended especially if the price were still cheaper than the others.

Overall good for accommodation during staying in Lampung.. 30 minutes drive to the airport and this hotel connecting to mall which has restaurants and coffee shops... good service and clean.. easy check in and check out.. room size also okay... not small and the aircond also cold.. TV channels not much choices.. breakfast items everage and taste are standard hotel 4 stars..

My family and I booked for 3 Rooms because I know the location near Bakso Sony and we were very lucky because we had the 9th floor which has an ocean view. The staf was friendy and made us more confort to stay. We had simple breakfast which is good from our prize. We really enjoy and hopefully will come back soon!

I stayed in Sheraton Lampung for 3 nights from 23 - 26 Jan 2023. Initially I booked a standard room, but it turned out the room had problems with the AC and shower. I complained about this to the manager (Ms. Heny). Upon receiving my complain, Ms.Heny acted quickly and responsively, and tried her very best to ensure that all the problems were addressed, up to the point of changing and upgrading my room to junior suite with no additional charges. High appreciation to Ms.Heny for this extra effort to ensure customer satisfaction. Moreover, the service of all the staff is just top-notch and high class. In addition to giving the best hotel service I've experienced thus far, the employees at Sheraton Lampung also showed hospitality and friendliness that is really warm and amiable. I traveled solo at the time, but I was feeling as though I were staying with family and friends because of the friendliness of all the staff, especially Ms. Destri at the restaurant who was friendly, pleasant, and attentive eventhough the restaurant was quite hectic during breakfast hour. I highly recommend Sheraton Lampung to anyone traveling to Lampung, whether you're traveling solo or with your partner or family, whether it's a business or pleasure trip.

Thank you for set up honeymoon in the room, the staff was friendly, good air conditioner, water heater but tv was bad. they dont provided iron for free so we hve to pay for the pressing. And the breakfast's menu was just so so. no milk for breakfast. fast check in and check out.

I find every thing is amazing and also ifind a very high care and professional people they are take care of my room as Mr.choirul he was highly cooperate and when ever we need him we find him .I'm advice all who will visit bander lampung to have avery nice and beautiful time in Swiss-belhotel lampung where u can find the good and professional stuff.

The hotel is ok, the price is also ok. The bathroom has a sunken floor, so water pools when you shower

We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

We reserved this hotel after a quick research and was further i***ressed when we checked in. The hotel was a bit dated but not tired and well maintained. The room's was just nice with a partial view of the Lampung Bay. Wifi was fast. We used the water heater for coffee and tea provided in the room and there was a cooler too which was great to chill our drinks. The bathroom was clean and fixtures were newly updated. The bed was excellent, comfortably hard for our old bones. The sheets were new and of good quality. Breakfast was the best with wide choices of both local and western. Delicious. Great coffee from the coffee machine. The F&B department did a great job..two thumbs up! As for the location, the hotel is located up on a hill overlooking the Lampung city and its beautiful bay. It's best if you have your own transportation. The restaurant has a 180 degrees view of the surrounding hills and the bay. Maybe the best view for breakfast, lunch, dinner and ice-cream in Lampung! I would highly reccommend this hotel for a first timer in Lampung, never mind if the rate is little high but the value will be worth every rupiah you put out. The staffs were always friendly, attentive and ever ready to help. Great job Emersia!