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Shinkansen map

The Shinkansen bullet train network covers the length of Japan, and Trip.com is an official reseller for JR East, JR West, and JR Central, covering nearly 90% of all routes. Here's a rundown of some of the most popular routes.

Shinkansen map

JR East: This operator connects the capital to Aomori (autumn foliage and hot springs) and Niigata (skiing at Echigo-Yuzawa) with its Tohoku Shinkansen and Joetsu Shinkansen. The line goes through rural Fukushima and Miyagi.

JR West: Operating the Sanyo and Hokuriku Shinkansen, JR West links Osaka to Hiroshima (Itsukushima Shrine) and Kyoto to Kanazawa (Kenroku-en Garden). The Sanyo section runs along the Seto Inland Sea coast.

JR Central: JR Central runs Japan's busiest line, with its Tokaido Shinkansen connecting Tokyo to Osaka and Nagoya, passing through Shizuoka at the foot of Mount Fuji. Departures are the most frequent of any Shinkansen.

JR Kyushu: The Kyushu Shinkansen runs from Hakata down to Kagoshima-Chuo, taking in Kumamoto (Kumamoto Castle) and Kagoshima (Sakurajima volcano). The line passes through the Aso volcanic region and several hot spring towns.

JR Hokkaido: This operator runs the Hokkaido Shinkansen from Tokyo as far as Shin-Hakodate-Hokuto (for nighttime views from Mount Hakodate), with the extension to Sapporo still under construction. The route is covered in snow during winter.

JR Shikoku: While it has no Shinkansen, the network connects to Honshu via the Seto‑Ohashi Line, with Marine Liner rapid services between Okayama and Takamatsu and limited express trains to Matsuyama. Shikoku is renowned for the 88‑temple Pilgrimage.

JR Pass (Japan Rail Pass)

The Japan Rail Pass (known as the JR Pass) is a discounted rail pass for foreign tourists and gives you unlimited rides on most JR trains for a 7-,14-, or 21-day period.

JR Pass (Japan Rail Pass) Prices and Costs

TypeGreenOrdinary
DurationAdultChild(6-11)AdultChild(6-11)
7 days70,000 YEN*35000 YEN50,000 YEN25,000 YEN
14 days110,000 YEN55,000 YEN80,000 YEN40,000 YEN
21 days140,000 YEN70,000 YEN100,000 YEN50,000 YEN
*Prices for the JR Pass and Shinkansen bullet train tickets are set in Japanese Yen (JPY), so the cost in different currencies can fluctuate depending on the exchange rate.

How to book and use Japan train tickets with Trip.com

Search for trains
Step 01

Search for trains

Enter your origin and destination, select your travel dates and number of passengers. Add a return date if needed to see Shinkansen schedules on Trip.com.

Select your departure and seat class
Step 02

Select your departure and seat class

Pick your departure time and choose Ordinary or Green Car class. Click through and complete the passenger details in the form.

Pay securely
Step 03

Pay securely

Complete your booking and pay in your chosen currency with secure payment methods, including credit/debit cards, Apple Pay, PayPal, and Google Pay.

Receive your QR code
Step 04

Receive your QR code

Receive your e-tickets and itinerary details via email or through the Trip.com app. Confirmation is instant as soon as payment is complete.

Enter the station
Step 05

Enter the station

For most journeys, you can go through the ticket gates by scanning your QR code. If needed, you can easily print tickets at the ticket machine.

Board the train
Step 06

Board the train

Scan your QR code or insert your paper ticket into the barriers to access the platforms and board the train.

Shinkansen seat classes & reservations

In Japan, bullet trains—known as Shinkansen—are normally divided into two main classes: Ordinary (standard) and Green (first). Some trains have an extra Gran Class (luxury). Exact features vary by operator. Here's what to expect:

Ordinary Car (standard)

Ordinary Car (standard)

  • 2+3 seating2+3 seating
  • Reserved or Non-Reserved seatsReserved or Non-Reserved seats
  • Standard comfort and supportStandard comfort and support
  • Power outletsPower outlets
  • Free Wi-FiFree Wi-Fi
  • Restrooms availableRestrooms available
  • Luggage storageLuggage storage
Green Car (first class)

Green Car (first class)

  • 2+2 seating2+2 seating
  • Reserved seatsReserved seats
  • Spacious with wide seats and extra legroomSpacious with wide seats and extra legroom
  • Power outletsPower outlets
  • Free Wi-FiFree Wi-Fi
  • Restrooms availableRestrooms available
  • Personal reading lightsPersonal reading lights
  • Quieter, premium atmosphereQuieter, premium atmosphere
  • Perfect for business travelers and those seeking a more relaxing journeyPerfect for business travelers and those seeking a more relaxing journey
Gran Class (luxury business class)

Gran Class (luxury business class)

  • 1+2 seating1+2 seating
  • Ultra spacious and reclining leather seatsUltra spacious and reclining leather seats
  • Power outletsPower outlets
  • Free Wi-FiFree Wi-Fi
  • Complimentary water, snacks, and wet towels (*Not available on "GranClass (No Beverage or Light Meal Service)" trains)Complimentary water, snacks, and wet towels (*Not available on "GranClass (No Beverage or Light Meal Service)" trains)
  • Dedicated attendant service on most servicesDedicated attendant service on most services
  • Luxury amenities like slippersLuxury amenities like slippers
  • More privacy and spaceMore privacy and space
  • Top choice for luxury. Only available on certain lines (like Hokuriku).Top choice for luxury. Only available on certain lines (like Hokuriku).

Choosing between Reserved and Non-Reserved

Reserved seats
  • Slightly more expensive but guarantee you a seat.
  • Ideal for families and groups traveling at peak season and wanting to sit together
Non-Reserved seats
  • Allow you to board any train but without a guaranteed seat
  • Seating is first-come, first-served in designated cars.
Top tips
  • Choose Reserved seats if you don't want to stand
  • Recommended for popular routes like Tokyo to Kyoto and at popular times of year

FAQ about Japan train travels

  • Is Trip.com an official Japan Rail partner?

    Yes, Trip.com is an authorized JR partner, so you can book with peace of mind that you're getting official and guaranteed Japan train tickets.

  • How far in advance can I book Shinkansen tickets on Trip.com?

    You can book Shinkansen tickets up to 90 days in advance on Trip.com. It's a good idea to book early if you want to guarantee your seat and choice of departure time, as trains do sell out.

  • How do I collect my tickets booked on Trip.com?

    After booking, you'll receive an email with a QR code. For most routes, simply scan this at the ticket gate to board. On certain other routes, you'll need to scan your QR code at the green “Reserved Seat” ticket machine or show it at the JR Ticket Office to receive physical tickets.

  • Can I change or cancel my booking through Trip.com?

    Yes, you can change or cancel your train tickets through Trip.com, just remember to double-check the booking conditions for change and refund policy before booking.

  • How long does it take to receive my refund?

    You'll typically receive your refund within 7 to 14 days, depending on your bank and original method of payment. You can track the status of your refund in the "My Bookings" section of Trip.com.

  • Can I choose specific seats or ensure my group sits together?

    Yes, and Trip.com's booking system automatically prioritizes sitting groups together. If you're travelling from Tokyo to Osaka and want to see Mt. Fuji on the way, you can select the "Mt. Fuji view" option in the seat preferences section when booking.

  • What should I do if my QR code fails to scan or I can't find the machine?

    In the unlikely event that your QR code fails, or if you can't find where to scan it, please contact the Trip.com customer service team and one of our specialists will be on hand to help.

  • What is the difference between Shinkansen and bullet train?

    There's no difference, they are the same. Shinkansen is the Japanese name for the high-speed bullet trains that connect Japan's major cities. Both terms refer to the same network.

  • What is the luggage size limit on Shinkansen?

    On the Shinkansen, if your suitcase's combined length, width, and height add up to more than 160cm, you'll need to reserve a special seat with extra storage space.

  • What is a JR Pass and how does it work?

    The JR Pass is a discounted rail pass for foreign tourists in Japan. It gives you unlimited rides on most JR trains, including Shinkansen, limited express, and local services, for 7, 14, or 21 consecutive days. One pass covers most of the country.

  • Can international travelers buy a JR Pass in Japan?

    Yes. The JR Pass is specifically for international tourists visiting Japan as temporary visitors, so you'll need to enter the country with a "Temporary Visitor" stamp in your passport to qualify.

  • Can I buy a JR Pass at the station?

    Yes, you can buy a JR Pass at the station but it's best to purchase in advance on Trip.com. Doing so saves you hassle at the ticket office and allows you to reserve seats early — this is especially important on popular routes like Tokyo–Osaka.