The hotel has a great location, very close to the South Gate; it's just a few minutes' walk if you have luggage. The receptionist, Xiao Zhao, was very welcoming and professional. Before we arrived, she added us on WeChat to give us directions. Once inside the ancient city, she provided accurate information on the times and locations of various performances. She also gave us a detailed hand-drawn map, explained things, and marked the spots, along with WeChat reminders, so we never missed a show.