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Reviews/Trip Moments

Reviews: Australian Kayaking Adventures: 2-hour kayaking at Gold Coast Broadwater + snorkeling at Wave Break Island
Guest User2026-02-18
First, the booking process went smoothly, but that's about it. No one contacted me beforehand. When I contacted Ctrip customer service, they said they were in China and couldn't easily reach the merchant. The merchant is Australian and only sent me the meeting address; without Google Maps, I wouldn't know how to get there. This made it difficult to plan much for the next day. Shouldn't they have clearly stated in the product description if they didn't contact the person who made the reservation? It's inconvenient to tell customers they can't cancel after they've already booked, and then have no one contact you. When I arrived at the designated meeting point, it was just a family home, not a fixed business location. I had to ask several people in English before I realized it was a van parked across from the house. The entire itinerary and kayak descriptions were in English; tourists who don't understand English should choose carefully. The kayaking time was only half an hour round trip, with the remaining 40 minutes for snorkeling in a bay where the UV radiation was extremely strong, so be sure to take precautions. The snorkeling equipment was basic. The walk involved passing a section of extremely hot sand.
Reviews: Byron Bay high-altitude ocean view skydiving [Brisbane/Gold Coast transfer + tax included/free skydiving certificate/optional photos and videos]
Guest User2026-02-15
Skydiving was one of my bucket list items, and it happened right off the Gold Coast beach. It was so satisfying.
Reviews: Gold Coast sunrise hot air balloon ride with hotel pickup, breakfast, and digital photos included
Guest User2026-04-02
The service was excellent! They even provided pick-up and drop-off service 😊 The staff were very friendly ❤️‍🔥 They were great at creating a lively atmosphere, making everyone feel excited and in high spirits. Afterwards, we had a buffet breakfast at the 5-star Sheraton Hotel, which was very plentiful and delicious; everyone left with a full stomach 😊👍🏻👍🏻
Reviews: Helicopter sightseeing at Warner Bros. Movie World on the Gold Coast [5/10/15 min experience + multiple time slots available + scenic coastal/multi-attraction routes]
Guest User2024-06-03
The Warner Helicopter Tour offers a 5-minute sightseeing tour with panoramic views of Broadwater and the Q1 Tower, and is definitely worth a try.
Reviews: 2-hour beginner surfing lessons in Gold Coast [Multiple surf spots/Surfers Paradise/Broadbeach + Group/private lessons available]
Guest User2026-02-15
Customer service responded promptly, and it was ready to use immediately upon arrival. It's very convenient and highly recommended.
Contact Center <br>of the year 2025
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