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Reviews/Trip Moments

Reviews: Hakone Owakudani, Lake Ashi, Lake Yamanaka, free Hakone cable car, optional 9-person small group transfer
Guest User2026-02-24
The itinerary was very reasonable, and our tour guide and driver, Mr. Baiyin, provided excellent service. It was just a bit of a shame that the weather was bad and we missed the cable car!
Reviews: Hakone | Fuji-Hakone | Hakone-Kamakura Pass (Optional · E-Ticket)
Guest User2025-12-29
Overall, it's quite a good deal and is suitable for those who plan to spend several days in Hakone and Mt. Fuji.
Reviews: Mt. Fuji & Hakone & Enoshima Day Trip: Pirate Ship, Ropeway & Coastal Views
Guest User2026-01-27
Our tour guide, Kiki, was incredibly thoughtful! She could switch fluently between Chinese and English, ensuring that every tourist could understand her explanations. She would also proactively share useful tips, such as the best spots for taking photos. For someone like me who doesn't drive, having a direct bus was so convenient; I didn't have to worry about transportation at all!
Reviews: Fuji from All Angles: Hakone Shrine, Owakudani, Yamanaka Lake & Oshino Hakkai
Guest User2026-02-25
Of all the things we did during our trip to Tokyo, the most fortunate and enjoyable part was the day trip to Mount Fuji. I had visited Mount Fuji 10 years ago, but it wasn't as amazing as this trip to Lake Ashi and Owakudani. Seeing Mount Fuji from the lake, in the distance, and through the torii gates was truly exhilarating. The weather was also fantastic that day, with excellent visibility. Mount Fuji displayed different colors and dynamism in the morning, noon, and afternoon/evening. In the evening, we even captured a photo of Mount Fuji with a pinkish-blue hue covered in a white "milk foam"—we were so lucky! The day trip itinerary was well-planned, compact, and reasonable. What impressed me most was our tour guide, Vera. Vera's professionalism was evident from the night before the tour. After we exchanged contact information, she kept confirming that I had found the correct meeting point. She was clearly a very dedicated and responsible guide. Once on the bus, our group included guests from different countries and regions, and the guide delivered her explanations in both English and Chinese at every stop. My daughter even got to practice her English! It was wonderful; tour guide service is truly commendable. At Lake Ashi, we rode a pirate ship, took amazing photos of the torii gate and Mount Fuji, ate black eggs at Owakudani, and she even recommended some unique fridge magnets. Even though it was late when we returned, Vera still told us how to find good restaurants in Shinjuku. We were very lucky and happy to have the opportunity to tour Japan with Vera, and we hope to have the chance to meet her again on our next trip to Japan.
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