
Specific tours may be cancelled due to severe inclement weather or animal welfare issues. If a tour is cancelled, participants will be offered an alternative encounter or a full refund
All participants must agree to follow instructions given by the keeper
Participants will not be able to hold animals, but where appropriate will be able to pat them under supervision of the keeper
It is not guaranteed that participants will be able to feed the animals, but where appropriate this may be offered by the keeper
A paying adult must accompany children under 16 years of age
Parents or adult guardians must take responsibility for participating children at all times
Participants may be asked to leave the enclosure at any time during the tours at the discretion of staff
Items recommended to bring:
Comfortable clothes
Comfortable shoes
Warm clothing
Good to know:
A paying adult must accompany children under 16 years of age
All participants must agree to follow instructions given by the keeper
It is not guaranteed that participants will be able to feed the animals, but where appropriate this may be offered by the keeper
Parents or adult guardians must take responsibility for participating children at all times
Participants may be asked to leave the enclosure at any time during the tours at the discretion of staff
Participants will not be able to hold animals, but where appropriate will be able to pat them under supervision of the keeper
Specific tours may be cancelled due to severe inclement weather or animal welfare issues. If a tour is cancelled, participants will be offered an alternative encounter or a full refund









