You can redeem your voucher at the starting point of the tour: Tourism Hub, C/ de Xàtiva, 24, 46007 València, Valencia, Spain.
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries:
1. Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
2. Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.
Change & cancellation policies
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the date of use, no cancellation fee will be charged.
If a cancellation request is submitted after 12:00 AM 1 day(s) before the date of use, a fee of 100% will be charged.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels
Children must be accompanied by an adult
For safety reasons, infants under 2 years old cannot travel on board.
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