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Black Water Rafting Experience Waitomo Caves Tour

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Itinerary

Itinerary 1 itinerary

Day 1

Meet at meeting point: The Legendary Black Water Rafting Co, Waitomo 585 Waitomo Village Road Waitomo 3977 Departure Point: The Legendary Black Water Rafting Co, 585 Waitomo Caves Road, Waitomo 3977 Return point: Returns to original departure point
Attractions and Activities: The Legendary Black Water Rafting Co, Waitomo (Free entry) The Legendary Blackwater Rafting Co., is the check-in point for both of our Blackwater Rafting tours. From here, your guides will take you to go get geared up for your tour. Free lockers are available for your belongings. 30 min(s)
Attractions and Activities: Ruakuri Cave (Ticket included) Both of our Blackwater Rafting Tours take you through our glowworm-studded Ruakuri Cave. For those on the Black Labyrinth tour, you can expect to spend up to an hour and a half inside of the cave system. On the Black Abyss tour, participants will spend up to three hours inside the cave. 2 hr(s)
Attractions and Activities: The Legendary Black Water Rafting Co, Waitomo (Free entry) You'll arrive back at The Legendary Blackwater Rafting Co., once you've completed your tour. Hot showers and hearty soup are available for you, free of charge. 30 min(s)
Guests leave on their own: The Legendary Black Water Rafting Co, WaitomoEnd the tour on your own and bring your trip to a happy conclusion 585 Waitomo Village Road Waitomo 3977 Departure Point: The Legendary Black Water Rafting Co, 585 Waitomo Caves Road, Waitomo 3977 Return point: Returns to original departure point

*Itinerary times are in the local time of the place of visit and may be subject to changes due to weather conditions, road conditions, and other factors. We appreciate your understanding.

Product details

We offer two different Blackwater Rafting experiences through the Ruakuri Cave. The Black Labyrinth is the original, 3-hour Blackwater Rafting tour. You will jump off two small waterfalls (highest is 1.5 meters), float on a tube underneath an impressive display of glowworms and navigate through the cave's natural streamway. All participants must be at least 12 years old and weigh at least 45kgs. The Black Abyss is the ultimate 5-hour Blackwater Rafting tour. Abseil 35 metres into the cave and zipline across a river under a grotto of glowworms. You'll then float on a tube through the caves' natural streamway. All participants must be at least 16 years old and weigh 45kgs. An average level of fitness and mobility is required for both of our tours. It is important to understand that these tours take you into a completely natural cave environment. Please understand that your guides have final discretion of whether you will be able to participate on our tours.

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What's included

Complimentary hot shower

The use of equipment such as tubes, wetsuits, boots, helmets, abseiling devices (if option chosen) and safety equipment

Snacks

Abseiling techniques training (Black Abyss only)

Entry to Waitomo Cave Museum

Gratuities

Hotel pickup and drop off

Towels and Toiletries for Showers

Eligibility

Adult: 16–99 years old

How to use

Mobile or paper ticket accepted

• You must check in 30 minutes before the tour departs .

• Due to high demand and limited capacity if you are late or miss your scheduled tour time your ticket(s) are forfeited and non refundable. New bookings will incur the full tour cost and are subject to availability

• Please bring swimwear, a towel and a sense of adventure!

• Please ensure you watch the safety video prior to taking part in this experience: https://www.dropbox.com/sh/pd21i2nio0et20c/AAC0SWKP_MG7P1-XIZtBMS0Ta?dl=0&preview=BWR+Safety+Vid+(V3).mp4

Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.

Any traveler groups not mentioned in the booking options are not applicable for voucher use.

For inquiries:

1. Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.

2. Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.

Change & cancellation policies

If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the date of use, no cancellation fee will be charged.

If a cancellation request is submitted after 12:00 AM 1 day(s) before the date of use, a fee of 100% will be charged.

If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.

Partial refund is not available.

To change the date or time, please cancel your booking and book again.

Important note

Public transportation options are available nearby

Travelers should have at least a moderate level of physical fitness

Your safety is our team's top priority.

You must check in 30 minutes before the tour departs at 585 Waitomo Caves Road, Waitomo Caves

All Participants for the Black Abyss must be at least 16-years-old and weigh at least 45kgs.

All Participants for the Black Labyrinth must be at least 12-years-old and weigh at least 45kgs.

Due to high demand and limited capacity if you miss your scheduled tour time your ticket(s) are forfeited and non refundable. New bookings will incur the full tour cost and are subject to availability.

Water temperature sits at around 10-15 degrees Celsius.

We require a minimum of two participants for a tour to operate - if you are the only participant confirmed, you may be asked to amend your tour time

The Black Labyrinth (3-hour tour) does NOT include the abseil and zipline.

Customers do not need to be able to swim, but these tours are best suited for those who are comfortable with at least standing in fast-moving water.

Cameras and personal devices are not allowed on these tours

Bring swimwear & a towel - we'll supply the rest!

We ask those who have serious medical problems to contact us before booking onto our tours.

Please understand that your guides have final discretion of whether you will be able to participate on our tours.

FAQ

Can I change or cancel my booking?

Please confirm the details on the product details page, as cancellation and change policies depend on the specific product

How can I get discounts?

We suggest keeping an eye on price changes, as prices can vary between working days and weekends as well as during peak and off-peak seasons. We also recommend using Trip Coins and Trip discounts for your purchases. For the latest discounts, visit Trip.com.

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