• Signal coverage: Mainland China (excluding Hong Kong and Macau)
• Operator: China Mobile
• Supports Multiple Installations
eSIM can be installed, deleted, and reinstalled up to 10 times on the same device.
Reinstallation is allowed within the validity period of the QR code (for unactivated eSIMs) or the data plan (for activated eSIMs). After expiration, reinstallation is not possible.
eSIM IP address
eSIM will automatically adjust its IP address based on the application you are using
• Use a Hong Kong IP when opening Chinese mainland applications
• Use Singapore IP when opening non-Chinese mainland apps
TikTok compatibility notes
Service provider (CMHK) has enhanced compatibility with TikTok, but cannot guarantee that TikTok will work normally on all phones. Refund requests due to phone incompatibility with TikTok will not be accepted.
If you encounter a TikTok sign-in issue on your iOS device, please first update the operating system to the new version and reinstall the TikTok app. If the issue is still not resolved, you can visit the TikTok official website through your phone browser and sign in to your account, then jump back to the app to continue using it after successfully signing in.
Note: The service provider may stop support for TikTok at any time without prior notice.
[Usage Instructions for Renewal]
*Renewal orders are only applicable to the device bound to the original order and do not support device changes. If you need to switch devices, please do not purchase a renewal order.
• When the data allowance of the original order is exhausted, you can click the "Renew" button on the original order page to purchase a renewal order. The renewed plan and validity period will be automatically added to the original order.
• If the original eSIM has not been deleted from the device, there is no need to reinstall the eSIM, and the renewed data allowance can be used directly.
[Rules for Renewal Order Activation]
Day Pass/Data Package: After the data allowance of the original order is used up, the internet speed will be reduced, but the renewed data will only be automatically activated after the original plan's coverage period ends. If you need to terminate the original order plan early and activate the renewed data, please contact customer support.
[Disable Domestic SIM Card Roaming]
Before using an eSIM, make sure to turn off data roaming on your domestic SIM card to avoid incurring high international roaming charges. You will be responsible for any related fees, including roaming charges, overseas SIM card/eSIM purchase costs, and transportation expenses. No additional compensation will be provided.
[Maintaining Fair Usage Policy]
To maintain network quality and the Fair Usage Policy (FUP), telecommunications companies may throttle users who consume large amounts of data within a short period, leading to slower speeds or inability to connect. To ensure stable internet access, please avoid activities that consume excessive data, such as prolonged video streaming/downloading, software updates, or sharing your network (hotspot).