All personal expenses and expenses not mentioned in the inclusions
Eligibility
Adult: 12 years old and above
Child: 6–11 years old
Adult: 12 or over 12 years old when an exchange order issued or a rail pass purchased * An Adult's or Child's rail pass holder can accompany up to 2 infants (1-5 years old) for free. * The infants from the third one will require Child's rail passes for each. * Babies aged under 1 year old can be accompanied for free. * Child's rail passes will be required for each infant in the following situations: 1. When accompanied infants use Reserved seats by themselves 2. When infants travel by themselves
How to use
[Kansai Wide-Area 5-Day Pass]
A confirmation email will be sent to the appointed email address once the booking is made.
Please proceed to the green ticket-vending machines and redeem your physical pass by scanning the QR code of e-ticket and non-Japanese passport.
Use the physical pass to enter the automated ticket gate.
You may also select the activation date when redeeming if you choose not to activate the pass immediately.
After booking, the platform will automatically send an email to the reserved email address of the booking guest.
Please present the received voucher code or QR code, as well as the non Japanese passport of the booking guest. Please redeem the physical ticket at the designated station ticket vending machine (please refer to the figure below).
2.Okayama Area 1 Week Free Pass
Passengers will receive a PDF file through email after booking. Please present the QR Code at the desired facility during the ride or redeem physical tickets.
After booking, the platform will automatically send an email to the reserved email address of the booking guest.
Please present the received voucher code or QR code, as well as the non Japanese passport of the booking guest. Please redeem the physical ticket at the designated station ticket vending machine (please refer to the figure below).
2.Wakayama Area 1 Week Free Pass
Passengers will receive a PDF file through email after booking. Please present the QR Code at the desired facility during the ride or redeem physical tickets.
Change & cancellation policies
If a cancellation request is submitted before 12:00 AM, 89 day(s) after the Booking date, no cancellation fee will be charged.
If a cancellation request is submitted after 12:00 AM 89 day(s) after the Booking date, a fee of 100% will be charged.
Cancellation is not allowed after activation or reservation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
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