Around 9 PM the night before your trip, you will receive an SMS with details about your vehicle and driver for the following morning. Please check your messages.
Passport + phone number. Before your trip, the vehicle information and driver details for the morning will be notified via SMS. Please check your messages. (Pick-up service available near Jiuzhaigou National Park and at the high-speed rail station.)
If you haven't received contact, please reach out to customer support promptly.