The ride was great, our assigned driver was punctual and even sent a message the night before our scheduled trip of 7am the ff day, this exceeded our expectations since the platform's info was we will be receiving a chat from the driver at 5am the day of the trip. Receiving the chat the night before was very assuring. We also consider this a commendable option to us since it was cheaper that sending our luggage that would cost at least P2,000 more with our currency. (Luggage delivery costs P7,000 plus for 2 luggages) It was very convenient and our ride was very smooth. You mqy want to check this airport transfer offered by trip.com for your Nagoya trip and other trips. Just remember to follow the advice of the platform to remain the conversation in the platform and avoid outside means of communication. Hope this could help.
Airport transfer
BNTEK
Oct 5, 2026
★★★★★
5.0
Cheap. Honest. Nothing was pushed. He drove carefully. We returned the car without any problems.
Car Rentals
E33****9075
August 16, 2026
★★★★★
5.0
It was such a nice experience, on time and very safe. Driver is also friendly
Airport transfer
BNTEK
Oct 5, 2026
★★★★★
4.5
The car was new. The deposit was only dollars. There were no problems with the return; it was fair and transparent.
Car Rentals
_TIPH******23c566
August 8, 2026
★★★★★
5.0
The driver, huangfeilong was so kind and helpful. The drive way back to the airport was pleasant and we really liked his company. Thank you for the great service!
Airport transfer
Anonymous user
Oct 1, 2026
★★★★★
4.8
The vehicle is in good condition, driving about 50,000 kilometers, clean and tidy. But when picking up the car only 1/3 of the fuel tank, the company stated that the amount of fuel is random, the same when picking up and returning the car can, in the end I filled up driving not much to send back most of the tank of fuel to return the car. Collision to the front panel requires compensation, the amount is the rental company offered, in cash compensation, can be claimed through trip.com insurance (not guaranteed success), but customer service reply is quite fast. Indonesia is actually not easy to drive and the locals have limited English skills, making it harder to coordinate an accident/conflict unless they are confident
Car Rentals
_TSUS******pmnaz
July 28, 2026
★★★★★
5.0
Our driver was amazing. He sent a message and instructions and information for our and his convenience when we arrive at the airport. He was very polite and friendly. Did small talks and gave tips to us for our trip/itinerary. Proactively offered in helping us take our suitcase and a bery polite and warm goodbye after dropping us off at our hotel. Great experience considering it’s my first to have used this service.
Airport transfer
유케이
Jul 29, 2026
★★★★★
4.5
The condition of the car was good, and the return process was smooth. Since it was an airport pickup and drop-off, I found it a bit more convenient to use. I received the car on the 3rd floor of the domestic terminal parking lot. It was easy to drive. However, I would advise against driving in Bali if you are not used to the narrow roads. I once hit a curb and got a flat tire while driving on a narrow street, so I hired a driver to get around after that.
Car Rentals
_TIPH******rdhick
July 20, 2026
★★★★★
5.0
the driver helped me and delivered me to Pudong t2 smoothly and hassle-free, would recommend vs Didi (price in trip.com is lower compared to Didi
Airport transfer
_TISG******980wek
Oct 16, 2026
★★★★★
4.8
This was probably one of the best rental car service I have received anywhere in the world. Service was 10/10 top notch , fast WhatsApp responds, perfect English , accommodating staff that’s what makes this rental company unique. Poor experience was initially they give me a very old and beaten car, can’t even go up the slope in a nearby shopping mall carpark. I immediately contacted the staff telling them that I can’t use this vehicle. Fortunately, they were receptive and swapped it for a newer model. Pickup and return at international airport carpark. return was abit difficult since is hard to find petrol station with oil(yes this was during the Bali oil crisis! All petrol station has no oil!) as it was sold out everywhere and you have to find the international carpark which was confusing. Ended up they charged me 600k extra upon return. 200k for 1 bar of fuel + 400k for under carriage damage due to scratch when we went up a ramp. Will definitely rent from them
Car Rentals
_TIUS******av9kc
June 29, 2026
★★★★★
5.0
Driver was very friendly and very respectful. He was able to pick us up earlier per our request. He alsio has clean and comfortable car. Photo is taken inside the car. Thank you.
Airport transfer
Ramzeus
Oct 3, 2026
★★★★★
5.0
Excellent car rental service. They delivered the car to my hotel and dropped it off at another hotel on time. I recommend being extremely careful, as the roads in the north and mountains are particularly narrow. Thank you, Reynal, for the honest car check-in.
Car Rentals
_TSXX******x29zh
June 16, 2026
★★★★★
5.0
Very convenient and fast. Car is comfortable. Driver Sarah is friendly!
Airport transfer
RCXD
Sep 27, 2026
★★★★★
5.0
The cars are in decent condition. They operate 24/7, so picking up and dropping off the car is very convenient. The location is a 5-10 minute drive from the airport, and they provide airport pick-up and drop-off. Overall, the service is good, and the price is reasonable. Highly recommended.
Car Rentals
_TIPH******exm91c
June 13, 2026
★★★★★
5.0
Very reliable. Updates are provided on the day of arrival. Highly recommended.
Airport transfer
_TIRU******weqp7o
Sep 27, 2026
★★★★★
5.0
An excellent rental company! We were pleased with the service: the car was in good mechanical condition, the handover process was professional, and the staff were friendly. We even got a free car upgrade, and they picked up the vehicle at a location convenient for us. We highly recommend this company!
Car Rentals
_TIPH******c9zlf8
June 3, 2026
★★★★★
5.0
Seamless airport transfer experience. On time, comfortable, and hassle-free. Thank you for the excellent service!
Airport transfer
Anonymous user
May 24, 2026
★★★★★
5.0
Friendly and fast service. I booked a Wuling Air EV which was a perfect fit for a day trip in Bali due to its congestion. The staff were helpful and friendly. We were dropped off at the airport as well. Highly recommended.
Car Rentals
Frequently asked questions
Car Rentals
For driving in Bali, we recommend renting a premium van. It has a spacious interior, luxurious seats, and advanced amenities, providing a comfortable and convenient ride.
Airport transfer
In regions where child seats are mandatory, you can rent them from the supplier. To find out if child seats are available in regions where they are not mandatory, please check the booking page.
When selecting a vehicle, please note that each child seat takes up 1.5 regular seats.
The ride was great, our assigned driver was punctual and even sent a message the night before our scheduled trip of 7am the ff day, this exceeded our expectations since the platform's info was we will be receiving a chat from the driver at 5am the day of the trip. Receiving the chat the night before was very assuring. We also consider this a commendable option to us since it was cheaper that sending our luggage that would cost at least P2,000 more with our currency. (Luggage delivery costs P7,000 plus for 2 luggages) It was very convenient and our ride was very smooth. You mqy want to check this airport transfer offered by trip.com for your Nagoya trip and other trips. Just remember to follow the advice of the platform to remain the conversation in the platform and avoid outside means of communication. Hope this could help.
Cheap. Honest. Nothing was pushed. He drove carefully. We returned the car without any problems.
It was such a nice experience, on time and very safe. Driver is also friendly
The car was new. The deposit was only dollars. There were no problems with the return; it was fair and transparent.
The driver, huangfeilong was so kind and helpful. The drive way back to the airport was pleasant and we really liked his company. Thank you for the great service!
The vehicle is in good condition, driving about 50,000 kilometers, clean and tidy. But when picking up the car only 1/3 of the fuel tank, the company stated that the amount of fuel is random, the same when picking up and returning the car can, in the end I filled up driving not much to send back most of the tank of fuel to return the car. Collision to the front panel requires compensation, the amount is the rental company offered, in cash compensation, can be claimed through trip.com insurance (not guaranteed success), but customer service reply is quite fast. Indonesia is actually not easy to drive and the locals have limited English skills, making it harder to coordinate an accident/conflict unless they are confident
Our driver was amazing. He sent a message and instructions and information for our and his convenience when we arrive at the airport. He was very polite and friendly. Did small talks and gave tips to us for our trip/itinerary. Proactively offered in helping us take our suitcase and a bery polite and warm goodbye after dropping us off at our hotel. Great experience considering it’s my first to have used this service.
The condition of the car was good, and the return process was smooth. Since it was an airport pickup and drop-off, I found it a bit more convenient to use. I received the car on the 3rd floor of the domestic terminal parking lot. It was easy to drive. However, I would advise against driving in Bali if you are not used to the narrow roads. I once hit a curb and got a flat tire while driving on a narrow street, so I hired a driver to get around after that.
the driver helped me and delivered me to Pudong t2 smoothly and hassle-free, would recommend vs Didi (price in trip.com is lower compared to Didi
This was probably one of the best rental car service I have received anywhere in the world. Service was 10/10 top notch , fast WhatsApp responds, perfect English , accommodating staff that’s what makes this rental company unique. Poor experience was initially they give me a very old and beaten car, can’t even go up the slope in a nearby shopping mall carpark. I immediately contacted the staff telling them that I can’t use this vehicle. Fortunately, they were receptive and swapped it for a newer model. Pickup and return at international airport carpark. return was abit difficult since is hard to find petrol station with oil(yes this was during the Bali oil crisis! All petrol station has no oil!) as it was sold out everywhere and you have to find the international carpark which was confusing. Ended up they charged me 600k extra upon return. 200k for 1 bar of fuel + 400k for under carriage damage due to scratch when we went up a ramp. Will definitely rent from them
Driver was very friendly and very respectful. He was able to pick us up earlier per our request. He alsio has clean and comfortable car. Photo is taken inside the car. Thank you.
Excellent car rental service. They delivered the car to my hotel and dropped it off at another hotel on time. I recommend being extremely careful, as the roads in the north and mountains are particularly narrow. Thank you, Reynal, for the honest car check-in.
Very convenient and fast. Car is comfortable. Driver Sarah is friendly!
The cars are in decent condition. They operate 24/7, so picking up and dropping off the car is very convenient. The location is a 5-10 minute drive from the airport, and they provide airport pick-up and drop-off. Overall, the service is good, and the price is reasonable. Highly recommended.
Very reliable. Updates are provided on the day of arrival. Highly recommended.
An excellent rental company! We were pleased with the service: the car was in good mechanical condition, the handover process was professional, and the staff were friendly. We even got a free car upgrade, and they picked up the vehicle at a location convenient for us. We highly recommend this company!
Seamless airport transfer experience. On time, comfortable, and hassle-free. Thank you for the excellent service!
Friendly and fast service. I booked a Wuling Air EV which was a perfect fit for a day trip in Bali due to its congestion. The staff were helpful and friendly. We were dropped off at the airport as well. Highly recommended.