香格里拉仁安悦榕庄

As soon as we arrived at Shangri-La on the 14th, we fell in love with the strong Tibetan style of this hotel. Ella Zhuoma received us warmly and completed the registration and entered the room very conveniently. When we saw the layout inside, we felt that we must come to this Banyan Tree again next time! We had dinner at the hotel. The staff were all local Tibetan compatriots. They were warm, friendly, polite and did not make us feel alienated! The dishes tasted very good! The yak hot pot was great, and the base soup was very thick, but the amount was a bit large, which made us feel a little guilty about the waste! The main purpose of writing this review is to express my gratitude to Ella, Zhuoma, and Ctrip’s staff at Banyan Tree! My sister and French brother-in-law who were traveling with me had a strong altitude reaction on the night of the 15th, and the two bottles of oxygen prepared by Ella were useless! I finally persisted until the morning. After telling Ella about the situation, Ella immediately started to help us coordinate to go to Banyan Tree Lijiang. Later, I also contacted the Ctrip butler. After the butler knew the situation, he immediately contacted Ella and them. The room on the night of the 16th was directly cancelled without deducting any fees! It was very fast! Thank you from the bottom of my heart! We were lucky enough to encounter snow on this trip, and everyone was very excited because we haven't seen snow in more than ten years! 👍👍👍

The experience is still different than expected. The layout design of the hotel is a bit unreasonable. The washing area is below and the living room is above, which is very inconvenient. I have to run up and down to go to the toilet, wash up, and do skin care. I'm already a little high, but after going back and forth, I'm still a little out of breath. In addition, the lighting in the room is too dark, which makes people feel uncomfortable. As for the service, it takes a long time from a phone call to the arrival of the waiter. After all, the hotel is too big and requires a battery car to handle it. There is a charge for oxygen inhalation in the room, 68 yuan for 30 minutes. Anyway, the overall experience is average.

The Tibetan-style house is very unique and the decoration is also very wild. It looks wild, but it is actually carefully designed, including the weeds in the yard. The only problem is that the house is really too big, and you may get lost when you get up to go to the toilet in the middle of the night.

The food at Banyan Tree is delicious, but it's very expensive. The breakfast buffet is very rich. There are many varieties, and the service is warm and thoughtful. Some people may have altitude sickness. But it doesn't affect the taste of the dishes!

The evening before yesterday, I drove from Dali and checked in. The winding village road is very charming. The location of the hotel is great. I just like this Tibetan style! Because I was not familiar with it, I chose to stay in the hotel for two days. As always, it adheres to the professionalism of Banyan Tree brand service. Yak health care is worth recommending, but a friendly reminder that you can choose 2 people when you come. The four of us ordered four people. The taste is too good, and it wasted a lot, which is a pity! The waiters are all from local villages, full of plateau red, very polite and cute, especially ELLA who served us this time knew that we had elderly people with altitude sickness, and she cared about us on WeChat from time to time. In addition to sending oxygen, she also took the initiative to go to the hospital to accompany us in the middle of the night. It gives people a sense of home! It is a pity that I had to leave the hotel early due to the health of the elderly, and I was not able to walk around the hotel and experience the Tibetan farm life. 😭 In short, I will definitely come back to this hotel again to see my family. 😘 Special thanks to Ctrip’s housekeeper and the hotel Ella, Zhuoma for actively communicating and helping us deal with it quickly!