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Latest Reviews for Palo Alto Hotels

Hotel Keen
3.8/528 Reviews
Very good stay experience, first of all, the surrounding environment is very comfortable, is the center of Palo Alto, but not the big city of San Francisco, called downtown, there is a main road, beautiful and prosperous. Stanford University is right next to me, I go to the campus every day. It’s much more comfortable than living in downtown San Francisco. The breakfast was very good. The room is comfortable and quiet. The only downside is that the room is small, but I don't mind this.
Cardinal Hotel
4.3/543 Reviews
It's a pretty hotel and the staff was very nice. Because it's older, there is no A/C (ceiling fan though) and it felt hot and stuffy. The room was kinda small. The bathroom, while clean and pretty, very small with no counter space. The location is central in a super location. My price included breakfast in the bistro attached. It was tasty but what a hassle to order. You have to go through this process with the QR code and such and order completely through the app - no personal service to simply take your order. It work5s be very difficult if you weren't familiar with this type of thing.
Graduate by Hilton Palo Alto
4.3/57 Reviews
Upon my arrival at the property, I was greeted by the valet team, and instantly, the meticulous attention to detail throughout the property caught my eye. As I stepped through the doors, I was enveloped by the sophisticated and luxurious NEWSTALGIA fragrance that filled every corner of this stunning establishment. The lobby is a perfect blend of romance and charm, creating an inviting and immaculate atmosphere with every detail curated. The furniture is not only solid and comfortable but also exudes chic elegance, significantly enhancing the overall aesthetic. The front desk staff are truly the cornerstone of this hotel's extraordinary service. Diana transformed a challenging day at Stanford into a positive experience with her attitude, extreme politeness, professionalism, and empathetic demeanor. She went above and beyond to assist me with parking, wrote a handwritten note to cheer me up, had a big smile and super positive vibes. Diana provided excellent suggestions to restaurants and places around the hotel making her an outstanding employee! Aylin was equally impressive, consistently displaying a positive attitude, efficiency, and attentiveness. She handled all my requests promptly and with a genuine smile. Darnell also stood out with his exceptional politeness and attentiveness, exemplifying the hotel's commitment to service even at 1 AM when I required items to be delivered to my room. Diana, Aylin, and Darnell epitomize outstanding customer service, and their efforts are deeply appreciated. Thank you all! At President’s Terrace, the ambiance is electric, cozy, warm, and incredibly chic, with breathtaking views of Palo Alto that enhance the experience. Erica's exceptional service and insightful recommendations elevated my evening to an unforgettable level. Her enthusiasm, attentive listening, and delicious suggestions showcase excellence in the food and beverage industry. Erica, thank you for the delightful food, drinks, and vibrant atmosphere you provided, which added immensely to my experience. The room exceeded my highest expectations. From the moment I entered, I was greeted by the signature scent, and the room was immaculate, showcasing an extraordinary level of cleanliness. The decor is thoughtfully designed, with high-end furniture and well-planned spaces where everything has its place. The careful selection of every element, from the wallpaper to the bathroom sconces, underscores the commitment to quality. The sheets, pillows, fabrics, and toiletries (Malin & Goetz) are of exceptional quality, contributing to a sense of luxury and comfort. The fresh, clean scent of the towels, reminiscent of a light Tom Ford Neroli Portofino fragrance, adds a final touch of elegance. The room is a true masterpiece, combining art, scent, high-quality furnishings, and unparalleled comfort. Breakfast and coffee at Lou & Herbert’s were exceptional experiences. The service was fast, the breakfast delicious, and the coffee among the best I hav
The Zen Hotel Palo Alto
4.3/547 Reviews
The location is next to Stanford. Breakfast is included, which is simple and nutritious. The lady at the front desk is very nice! It's just that the pre-authorization is very slow to be canceled and it takes 15 working days. It has not been canceled yet.
Crowne Plaza Cabana Hotel, an IHG Hotel
4.3/555 Reviews
First off, I'd like to give a shout-out to the night shift front desk person Tony. He was very courteous and thoughtful in helping me on my arrival day (12 midnight) and assisted with all my needs. Thank you Tony for your efforts! For the hotel in general, it seems the place is understaffed but I believe that is how other hotels operate nowadays post COVID. The location is great and is right in the middle of where I want to be north and south of Bay Area. Many rental car locations nearby so I was able to get to one within 10 mins radius. For the room, I stayed in the king bedroom pool side with patio. The bed was very comfortable and clean. However, the downside was that the connecting room doors were paper thin, and the gap between the door and the floor was more than an inch high, so I could pretty much hear every word the person was saying in the other room. They need to fix that or else guests really don't have any privacy at all. I apologize to the couple in the room next to me because I was on a call at 3am in the morning and didn't realize I had woken them up until they started talking and I knew how bad the sound isolation was. After that, whether it was day or night time, I had to resort to whispering all my conversations because I knew people could hear me in the other rooms.
Oak Motel
3.2/53 Reviews
Breakfast is very simple. There is only one coffee table and sofa in the room. There is a parking room. The room smells. It may be a smell. There is hair on the bathroom towel. It may be because it is cheap. The occupancy experience is not good, but it is really cheap compared to other local residences.

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Hotel Info for Travelers

Number of hotels8
Number of Reviews 314
Highest PriceVND 7,860,509
Lowest PriceVND 1,940,493
Average Price(Weekend Night)VND 3,905,888
Average Price(Weekday Night)VND 4,188,687