mad This is the first time I've stayed in such a nice hotel in Wuxi, I have to show off!
Year-end Staycation | Hyatt Regency Wuxi
🚪Room Experience
I booked a mountain view king room and was given a southwest corner room. The view from the two floor-to-ceiling windows was great, and the linen room was next door, with only a thin wall in between, so the soundproofing was not very good, and I could hear the linen cart passing by clearly at 8 am. I could see the hazy city in the morning sun, which was wonderful. If I had checked in earlier, I might have seen the sunset and the evening glow, but unfortunately, I arrived at 7:30 pm and missed it.
The shower and bathtub in the bathroom also have windows, facing Huishan, and at night you can see the bustling night view near Sanyang Plaza, making bathing more enjoyable.
🛎️Service Experience
I am quite tolerant of service, after all, we are all human, and some small mistakes are inevitable. I bought an Italian restaurant package when I booked the room, but I was given a buffet voucher when I checked in. Fortunately, the service was very proactive, and they called me as soon as I got to the room to ask if I needed help making a reservation at the restaurant, and later sent someone to help me change the voucher after I gave feedback (although I found out at the restaurant that the replacement was also wrong...)
I was given a welcome fruit, and they readily agreed to my request for a two-hour late check-out. There was often no one at the illy downstairs, and I couldn't find anyone when I wanted to buy a latte, so I asked the concierge to help me contact the lady in charge to make coffee.
🍴Dining Experience
I had the Italian restaurant package for dinner, and as a food blogger, I think it's worth recommending, with the high-rise view accounting for at least 30% of the ticket price. I think it's better to go after winter when the sunset is later, so you can enjoy the nightfall outside the window while eating.
The breakfast also met my expectations, with not many options, but the view made up for it.
🏊Sports Experience
The gym equipment was a bit limited, and I even hesitated for a moment whether to go to the LeFit downstairs. The swimming pool was also standard, and there weren't many people when I went these two days. The only thing I was unsure about in the locker room was how the used slippers were handled according to the standard, as there was no special place for recycling and disinfection, and at 10 pm when it closed, I saw the cleaning staff put them back in the cabinet directly.
✅Soundproofing/Cleanliness:
The room soundproofing was not very good, and the noise from the linen room affected the room. The locker room hygiene was not very good, and there was no special place for recycling and disinfection of used slippers.
🧹Room Type/Layout: The mountain view king room is in the southwest corner, with two floor-to-ceiling windows, and the shower and bathtub in the bathroom have windows, facing Huishan.
🛌Supplies/Facilities: The room has welcome fruit and illy coffee. The gym equipment is limited, and the swimming pool is standard.
💰️Per Capita Consumption: The Italian restaurant package for dinner is relatively expensive, and the breakfast per capita price is moderate.
💗Other Tips: You can check in early to enjoy the sunset and evening glow, and enjoy the night view at night. The hotel service is proactive, and problems can be solved in a timely manner.