I am very
I am very satisfied with this one hotel.
For the reviews I read before, I have to be plain for these reviews by the feeling I live.
To tell my story, I was looking for a hotel closer to the convention center, based on budget issues, I settled in two hotels, one is the closest to the convention center of the Chinese hotel, except the airport, nearby no facilities, view reviews, decoration facilities are not eye-catching, the other is the British Yacht Club Hotel, although far away A little, but at least satisfactory in terms of visual effects, but at the same time we read reviews, very worried: poor sound insulation, bugs, poor service attitude, Check room for a long time, etc.
Rehabilitation of impoliteness: Arriving at the scene, a younger brother surnamed Chan handled, with him to ask his colleagues, he should be a novice, but very polite. The evaluation said the rude one at the table, should refer to another more senior lady, in my observation, in fact, she is not rude, is speaking really more straight.
Solution: When I checked in I encountered a big difficulty, I Trip.com is in English name but not the English name of the ID card, was he checked in when I did not let me check in because the name does not match, at that moment I almost collapsed, brother Chan asked me to the restaurant to call Trip.com, then went to help me process, I told him my card can only send messages can not be called Here I have to praise Trip.com, it turns out that there is a network phone contact inside, he promised to help me within half an hour, please wait patiently, as it turns out, within half an hour the last 3 minutes completed send email to me, I verified before arriving at the stage finally checked into the hotel.
Response in front of the stage: Chen immediately helped me handle, because I do not want the smoking area and asked a little higher floor, he asked me how many people stayed, I said three, he said arranged for me a room window larger (automatically help me upgrade), the whole process was very polite.
The situation in the room, as soon as you enter the door, press the automatic button to pull the curtains, the panoramic view outside comes into view, this is an absolute surprise. The window sill is enough for two people to sleep, and in this position I am really grateful for his arrangement.
The hotel is very neat, very clean, I think the previous evaluation of the cleanliness of the problem, just a couple of individual room workers did not do well. There is also no smoke smell in the room, online reviews have seen that the kettle is dirty, initially worried about not daring to boil water, but the weather outside is too cold, open to see the new one is very clean. Very good to the most reviewed noise problem, I don't know if it's my luck or if my neighboring neighbors are really nice, I felt very quiet and no noise at all throughout the night.
Then again nearby, along the back of the British Yacht Club Hotel there is a footbridge directly down to the Galaxy Hotel Mall, there can be direct access in all directions: light rail, Venetian, even almost half an hour to walk to Team Lab, you can cross from one of its exits to Guanye Street, there is a lot of food, Christmas evening is also super beautiful.
Overall this one hotel I would really be 5**, come again will also choose this one.
The lobby decoration was also very Christmassy, and when I left I could still take his free car to go somewhere else