High tea session at Pan Pacific

Visited panpacificsingapore for their new Japanese inspired afternoon tea during the weekend. Service was seriously lacking. I sat down at 1515hrs and my first item (my tea) only arrived after almost an hour. Coffee only arrived at around 1700 hrs. Almost 2 hrs after I arrived. DH got really grumpy as he needed his afternoon dose of caffeine badly. I understand that they are lacking staffs but the wait is horribly. They apologised a few times but, that was it. Putting the terrible service aside, food wise its still above average. All the items are inspired by the Japanese theme and I like it. The sweet treats are my favourite and I wouldn't mind having another serving of those. The sweet treats didn't give me any "heavy" feel after finishing all of them. I like it that they are using the Bacha coffee too. Bacha coffee has a very very pleasant smell and it's an excellent choice of coffee for high tea. Overall a little upset with the service but I wouldn't mind coming back again soon when their manpower is adequate. Until then, its time to find another afternoon tea place #moreinsg