The service and rooms are not of five-star quality👎🏻Not worth going

🔸HK staycation MarcoPolo Hotel🔸 Stay in early May 2022, booked through Agoda for $1205 (with $1300 dining credit) Type: Superior Room (agoda says in the title that it will upgrade to a more premium room, late check-out until 6pm) But it turns out that the details state Monday to Thursday, I went to the checkin staff to tell me 😐 First, the service of the checkin staff no longer feels like the service of a five-star hotel, very ordinary, look, it was a manager-level title, have to check in at the front table🤔 I remarked for a high floor room beforehand, he gave me the VIP floor on the 17th floor and said it had been upgraded for me! Due to the serious epidemic that day, the VIP lounge is closed, no high tea! Then entered the room, stunned for a while🤯 small area not to mention, the whole room is very old feel, and a bit unclean, but also look out the view is the next building and patio. 📺The TV is small and low-definition, and there is no station to watch, and it is not Smart TV, no mirror output or YouTube, how can five-star hotels be so backward? The toilet is quite large, separated from dry and wet, but also has a bathtub 🛁 is fully equipped, put all disposable toothbrushes, combs, shower caps, and travel bottled shower gel shampoo conditioner lotion! 🥘The food is quite satisfactory, birthday special gave a blueberry cheesecake $1300 consumption credit ordered room service dinner and lunch, eat two meals is considered so! Ribeye Steak (8 ounces) $388 English fried fish with french fries $268 Spaghetti bolognese $218 Curry Grilled Chicken $228 Pizza🍕 I can't remember how much #hkstaycation #fivestarhotel #marcopolohotel #badreviews #localtour