Swiss-Belinn Legian Hotel, Kuta (Bali)

This hotel is located pretty near the beaches in Bali. We received a warm welcome and a room upgrade when we arrived. Unfortunately, the state of the room was a major letdown: Worn-out furniture and flooring, slimy/greasy texture of the water coming out of the tap and shower, bedsheets and towels had a greyish hue with black-brown stains on them. Wifi speed was good though. The hotel also had a swimming pool, a poolside bar and a spa located on the roof. My husband enjoyed the complimentary welcome drinks (think it was called ginger squash). The breakfast buffet was sufficiently varied (they had tiny changes to the menu each day) and included a live egg station. The food was decent and adequately satisfying. Service quality was the main standout for me, they truly added the human touch to our stay here! However, this will probably be our first and last time staying here as the room conditions were really not ideal. My overall rating of the experience: 2 out of 5 stars ⭐️⭐️ #tripmoments #hotel #beachhotel #kuta #bali