Trussville Inns

I was traveling solo and needed a place to spend the night after a long day in the car. I have had good lunch at Hampton Inns and also knew that as a Hilton family hotel they would take Covid cleaning measures seriously. The front desk staff were very friendly and did a good job explaining the measures they were taking and the services that had changed due to Covid. The room was spotless. There was a slight antiseptic smell, but I was ok with that. There were a few wipes and the tv remote was in a sealed bag. Again, it seemed like they were taking sanitation very serious.

first room given was very musty and was immediately given another room. room was clean and comfortable. AC was very loud. breakfast was decent, no complaints. good variety of options.

.The room, as far as floor and linens, was really clean and fresh. Loved the shades and curtains that allowed me to choose how bright the room would be. Some of the furniture had age, but it was from normal use and I respect them for using what did not need to be replaced to save money. 2.Safe location-I travel alone and I felt like I could walk around the area safely 3.Close to mall and great restaurants such as Red Robin. Sam’s club was nearby too. Local places for hanging out were within four minutes. 4. Hot tub did not work. That was my only disappointment.

We traveled to Birmingham for a celebration of life service. All of the hotels were sold out due to a concert; but the staff at the Courtyard Marriott went above and beyond to accommodate us. Specifically Quez and Ervin at the front desk. We were a group of about 15 people and they treated us like family. They ensured we were as comfortable as can be. Especially Ervin. Hus pleasant demeanor, problem solving on room issues and ability to offer suggestions for dining options were superb. I/we really enjoyed our time at the hotel simply due to the customer service of the team. Althea also helped us out with a room switch one night. The rooms were clean and spacious. The hotel is in an ideal location with retail shopping and restaurants nearby. We didnt get to enjoy the pool but that area was nice as well. The beds also were comfortable and the lobby is a nice hang out spot to watch the game or play board games with family. I would recommend this hotel and suggest the Marriott recognizes their outstanding employees offering stellar customer service in this current job market. Good job Ervin, Quez and Althea

We invite you to experience the friendliness of our staff at the Holiday Inn Express & Suites Birmingham NE - Trussville. Conveniently located off I-59, and near I-20 and I-459, and just outside the NE corridor of Birmingham. Trussville, AL is ideal for both business and leisure travelers alike. Corporate guests find that most companies are within a short drive of the hotel. A visit to Barber Vintage Motorsports Museum with its retro motorcycles and modern race is just 15 minutes from the hotel, and the Birmingham Race Course is only 10-minutes from the hotel. With the hotel's convenient location, downtown Birmingham is just 16 miles away, and the Birmingham-Shuttlesworth International Airport/BHX, is only 13 miles away. Visit the Birmingham Civil Rights Institute, Vulcan Park to Liberty Park Sports complex. The hotel is also adjacent to a full service YMCA, and close to several restaurants. Don't forget to enjoy the shopping at nearby Pinnacle at Tutwiler Farm Mall or the Outlets at Grand River. We are simply your home away from home and invite you to explore all that the Northeast side of Birmingham has to offer. "Stay Smart" at the Holiday Inn Express & Suites Birmingham NE - Trussville.