Guest User
May 18, 2024
We stayed here for two nights as a stopover in either direction during our trip to himachal. The hotel is at a good location, near to airport. Restaurant serves good food and the restaurant staff is helpful. However everything else needs improvement. Hotel maintenance needs to be better and staff need to be more mindful of basic needs. For example, we found the hotel room full of balloons (perhaps done for previous guests) which were not removed, and a/c in both rooms were not working before we got our room changed by requesting. Basic bathroom necessities such as shower cap had to be requested and not anticipated by hotel staff. This can be one of the best hotels around if the hotel staff improves it's customer service.