Hotel Zihua Caracol
1 night
Mar 2025
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zihuatanejo
Hotel Zihua Caracol
C. Adelita Sn, Playa la Madera, 40894 Zihuatanejo, Gro, Zihuatanejo, Guerrero, 40880, Mexico
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With a stay at Hotel Zihua Caracol, you'll be centrally located in Zihuatanejo, within a 10-minute drive of La Ropa Beach and La Madera Beach. This hotel is 5.6 mi (9 km) from El Palmar Beach and 10.5 mi (16.9 km) from Varadero Beach.Show More
We Price Match
Amenities
Private parking
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Restaurant
Tour and ticket booking service
All Amenities
Property Description
With a stay at Hotel Zihua Caracol, you'll be centrally located in Zihuatanejo, within a 10-minute drive of La Ropa Beach and La Madera Beach. This hotel is 5.6 mi (9 km) from El Palmar Beach and 10.5 mi (16.9 km) from Varadero Beach.
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3.7/5
Cleanliness3.7
Amenities3.7
Location3.7
Service3.7
All 34 Reviews
Surroundings
Airport: Ixtapa Zihuatanejo International Airport
(12.2 km)
Landmarks: Playa La Madera
(140m)
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Rooms
Guest Reviews
Services & Amenities
Policies
16
Standard King Size Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
City view
Towels
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13
Standard Room, 2 Double Beds
2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
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11
King-Size Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
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16
Family Suite
1 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability
Guest Reviews
3.7/5
34 reviews
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Average for similar properties in Zihuatanejo
AI Summary
Located near beach, center, and restaurants, offering safety and convenience. Guests praise abundant breakfast buffet and impeccable staff service. Some mention uncomfortable, noisy beds affecting sleep quality.
Guest User
March 23, 2025
Very nice place to stay. Great location. Lack of hot water in bathroom and kitchen sink coupled with management lack of concern is reason for not getting 5 stars. FREE Breakfast very good and pool warm and clean. Outdoor kitchen. Really missed not having my own drip coffee maker, but survived anyway.
Patricia
March 1, 2025
This place was clean and location convenient.
Wifi not great, pool was lovely and very well cared for area. Breakfast included was nice and pretty good. Looking into maybe going back next year, but getting a kitchen
Guest User
February 26, 2025
We picked this hotel because of the price and beach location. Excellent location for both Maderas and Principle Beach. Easy walk to the Oxxo and other businesses. This hotel has very plain rooms and is an adequate, no frills hotel. The bed could use a better mattress but our experience is that MX has hard beds. One chair in the room but seating on the veranda which was very nice. We had a unit with an outdoor kitchen with limited supplies with a large fridge in the room. Five gallons of water can be purchased cheaply to be brought to your room. NO coffee makers! That was a real downside for us. Pool is excellent and was warm during our stay. Bottom line, we would stay here again mostly for the location.
Attila
February 25, 2025
The hotel grounds and the pool area are indeed very nice, but my room was terrible. No blow dryer, no shampoo or shower gel, only a bar of soap. Walls cracked, very basic furniture - more of a cell than a room. Hot water took 10 minutes (!) to arrive every day - what a waste of water! But the worst was the bed - it was the most uncomfortable, hard, bed I have ever had the misfortune to sleep on. My. right shoulder completely seized up after just 1 night, so I had to actually had to cut my trip short and come home early as I did not want to be in pain for the whole week.
NOT recommended!!
Julian
February 23, 2025
Lack of amenities: no phone, no fridge, no microwave.
Occasional sewer smell in the room.
Very little shelf space.
Mario
February 16, 2025
Great location between La Ropa and Centro. Great value for the price. Very nice pool, comfortable and clean room. Breakfast was included and excellent. My only issue was the spotty wi fi in the room.
Wanda
February 10, 2025
Had a bad experience in the restaurant with the waiter. Did not make us feel welcome at all and we heard him talking to the bartender saying we were Americans. Didnt let us sit where we wanted and it WAS NOT busy at all. Also didnt have tonic water for our drinks which was on the menu. Other than that experirnce, it was excellent.
Deborah
February 7, 2025
Very nice location, clean hotel and rooms. Also very lovely staff!!
Services & Amenities
Most Popular Amenities
Private parking
Additional charge
24-hour front desk
Luggage storage
Wi-Fi in public areas
Free
Restaurant
Tour and ticket booking service
Conference room
Additional charge
Multi-function room
Restaurant
Conference room
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Additional charge
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
Spanish
Activities
Eco tours
Off-site
Public Areas
No smoking in public areas
Garden
Facilities for Children
Children's meals available
Business Services
Conference room
Additional charge
Multi-function room
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children aged 1 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAmerican
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | MXN$90 (approx. PHP 253.04) per person |
Adult | Set menu:MXN$150 (approx. PHP 421.74) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 37
With a stay at Hotel Zihua Caracol, you'll be centrally located in Zihuatanejo, within a 10-minute drive of La Ropa Beach and La Madera Beach. This hotel is 5.6 mi (9 km) from El Palmar Beach and 10.5 mi (16.9 km) from Varadero Beach.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, barbecue grills, and a banquet hall.
Grab a bite at Restaurante Los Caracoles, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 30 individually furnished guestrooms. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, barbecue grills, and a banquet hall.
Grab a bite at Restaurante Los Caracoles, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 30 individually furnished guestrooms. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.
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