Hotel Zihua Caracol
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zihuatanejo

Hotel Zihua Caracol

C. Adelita Sn, Playa la Madera, 40894 Zihuatanejo, Gro, Zihuatanejo, Guerrero, 40880, Mexico
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With a stay at Hotel Zihua Caracol, you'll be centrally located in Zihuatanejo, within a 10-minute drive of La Ropa Beach and La Madera Beach. This hotel is 0.1 mi (0.1 km) from Zihuatanejo Bay and 0.4 mi (0.6 km) from Kioto Plaza.Show More
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hotel overview picture
Highlights
Delicious breakfast
Lots to do
Parking available
Amenities
Private Parking
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Restaurant
Tour and ticket booking service
Conference room
Multi-function room
All Amenities
Property Description
With a stay at Hotel Zihua Caracol, you'll be centrally located in Zihuatanejo, within a 10-minute drive of La Ropa Beach and La Madera Beach. This hotel is 0.1 mi (0.1 km) from Zihuatanejo Bay and 0.4 mi (0.6 km) from Kioto Plaza.
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3.6/5
Cleanliness3.6
Amenities3.6
Location3.6
Service3.6
All 32 Reviews
Surroundings
Airport: Ixtapa Zihuatanejo International Airport
(12.2 km)
Landmarks: Playa La Madera
(140m)
Landmarks: Playa la Madera
(220m)
Landmarks: Plaza Kioto
(340m)
Landmarks: Partenón del Negro Durazo
(340m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Standard King Size Room
14

Standard King Size Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
City view
Towels
Room Details
Check Availability
Standard Room, 2 Double Beds
13

Standard Room, 2 Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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King-Size Suite
9

King-Size Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Family Suite
15

Family Suite

1 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Guest Reviews

3.6/5
32 reviews
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Average for similar properties in Zihuatanejo
Most Mentioned
AI Summary
The hotel's friendly staff and convenient location near the beach and restaurants are highlighted. However, guests noted uncomfortable, noisy beds affecting restful sleep.
A‍n‍n‍e‍M‍a‍r‍i‍e
January 23, 2025
The Room is a little tired. But pool area and location is awesome!
M‍a‍r‍i‍a‍ ‍L‍u‍i‍s‍a
January 12, 2025
restaurantes cerca, accesible a playas.
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j‍u‍a‍n‍ ‍g‍a‍b‍r‍i‍e‍l
December 30, 2024
Solo tuve un pequeño incoveniente con el aire acondicionado pero todo lo demas estuvo bueno
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P‍a‍t‍y
October 25, 2024
Para descansar estuvo bien y la alberca limpia
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N‍o‍e‍l
January 5, 2025
Great stay! Great staff!
C‍r‍i‍s‍t‍i‍n‍a
January 10, 2025
Olía a humedad la habitación, tenia una fuga el lavamanos, estaba fria el agua de la alberca, el agua caliente de la regadera no habia, la television es muy pequeña, las almohadas están muy delgadas que es incomodo dormir en ellas, la cabecera está sobrepuesta y se mueve cuando te sientas y el baño olia a pescado
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V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
February 8, 2022
Last minute find, great service but needs TLC. Cute place, nice pool and bar area upstairs. Wifi only worked in lobby, not in rooms as the online description stated. Breakfast was pleasant, and service was very friendly. Our room had leaks both in the sink and the shower; which made for quite a slippery/messy and potentially dangerous situation. We told staff about it right away but nothing was repaired during our stay, so we had to improvise, using the bathroom trash bin to catch the water under the sink, and had to mop up the floor after showering with sopping wet floor mats and hand/face towels daily. Made for a lot of laundry since we try to be more eco-friendly and typically don’t replace our towels daily. Beds and pillows were a bit lumpy and our windows didn’t close shut. Lots of storage in the room for clothing and there was a lot of hot water which was a very nice redeeming quality. Just needs some TLC/maintenance, otherwise a nice place with easy beach access.
T‍u‍r‍t‍l‍e
July 22, 2024
Great time it was a good stay a good distance from everything

Services & Amenities

Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Business Services
Front Desk Services
Languages Spoken
Public Areas
Activities
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children aged 1 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeAmerican
StyleSet menu
AgeFee
Children 17 years old and under
MXN$90 (approx. PHP 258.77) per person
Adult
Set menu:MXN$150 (approx. PHP 431.28) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Number of Rooms: 37
With a stay at Hotel Zihua Caracol, you'll be centrally located in Zihuatanejo, within a 10-minute drive of La Ropa Beach and La Madera Beach. This hotel is 0.1 mi (0.1 km) from Zihuatanejo Bay and 0.4 mi (0.6 km) from Kioto Plaza.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, barbecue grills, and a banquet hall.

Grab a bite at Restaurante Los Caracoles, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Make yourself at home in one of the 30 individually furnished guestrooms. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

Frequently Asked Questions

What is the cancellation policy for Hotel Zihua Caracol?

The cancellation policy for Hotel Zihua Caracol varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Zihua Caracol?

Standard check-in time at Hotel Zihua Caracol is 15:00 and check-out time is 11:00.

Does Hotel Zihua Caracol provide breakfast?

Yes, Breakfast is offered at Hotel Zihua Caracol. Breakfast option(s): American.

Can I bring my pet inside the Hotel Zihua Caracol?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Zihua Caracol.

How far is the Hotel Zihua Caracol from the closest airport?

The closest airport is Ixtapa Zihuatanejo International Airport, and it is about 18 mins from hotel by car (12.2 km).

About This Property

Nearest AirportIxtapa Zihuatanejo International Airport
Distance to Airport12.17KM
Average Price FromPHP4711
Hotel Star Rating2