Thompson Zihuatanejo, A Beach Resort by Hyatt
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Thompson Zihuatanejo, A Beach Resort by Hyatt
No.3 of 4-Star Select Hotels in Guerrero
Carretera Escenica S/N, Playa la Ropa, 40895 Zihuatanejo, Gro, Zihuatanejo, Guerrero, 40897, Mexico
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Highlights
Free parking
Delicious breakfast
Lots to do
Pets welcomeAmenities
Golf course
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Surfing
Spa
Massage room
All amenities
Property Description
Culinary excellence is a cornerstone of Thompson Zihuatanejo, with dining experiences that showcase fresh, locally sourced ingredients. Ceniza, the resort s signature restaurant, highlights wood fired coastal cuisine with a menu influenced by the region s rich culinary traditions. Hao offers a casual beachfront setting, serving refreshing cocktails, ceviches, and modern Mexican flavors. Guests can also enjoy private dining under the stars for an unforgettable romantic experience.Beyond indulgent accommodations and world-class dining, the resort offers an array of activities designed for relaxation and adventure. Guests can unwind at the serene pools, take yoga classes on the beach, or indulge in rejuvenating spa treatments. For those seeking exploration, Thompson Zihuatanejo provides easy access to water sports, deep sea fishing, and cultural excursions into the charming fishing village of Zihuatanejo.24DEC25-01JAN26 HOLIDAY SEASON All reservations require 50% of the entire stay as a deposit at time of booking. Reservations must be cancelled 30 days prior to arrival to avoid forfeiting the deposit.
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9.2/10
Very good, I will go there again next time and recommend it to my friends.
All 101 reviews
Surroundings
Airport: Ixtapa-Zihuatanejo International Airport
(14.5 km)
Landmarks: Los delfines
(140m)
Landmarks: Playa de Cuachalalaye
(360m)
Landmarks: Playa la Ropa
(410m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Two Bedroom Lago
1 King bed and 2 Queen bed
Non-smoking
Air conditioning
TV
Daily housekeeping
Check Availability
6
Thompson Suite
2 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
4
Ocean View Penthouse Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
10
Two Bedroom Gard
1 King bed and 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
4
Swim Up Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
5
Lagoon Suite Wit
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
King Room With Plunge Pool
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
8
King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
5
Two Bedroom Beac
2 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
4
Two Bedroom Lagoon Suite Non Smoking
1 King bed and 2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
1
Beach Suite
2 King bed
Non-smoking
Air conditioning
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
101 reviews
Verified Reviews- Cleanliness9.2
- Amenities9.2
- Location9.2
- Service9.2
Average for similar properties in Zihuatanejo
AI Summary
The accommodation excels in amenities such as pools, spa, restaurants, and gym with Peloton bikes. Guests appreciate the excellent service and warm staff. The location near the beach is consistently praised.
Guest User
October 4, 2024
Very good, I will go there again next time and recommend it to my friends.
Original TextTranslation provided by Google
Guest User
September 1, 2025
Muchas gracias por todo! Increíble el hotel y la atención. Destaco el buen servicio de Felipe Perez, Cesar y todo el equipo que fueron muy comprensivos y buena onda para que nuestra experiencia sea lo mejor posible.
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Guest User
August 27, 2025
Excelente lugar para descansar y desconectarte. Tiene actividades y todo muy céntrico. La atención es excelente. El mesero de playa Francisco y el salvavidas tuvieron atenciones espectaculares. En general todos los miembros. Precios de comida elevados pero valen la pena.
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Guest User
August 15, 2025
La playa es espectacular y la atención en la playa fabulosa. Al hotel le falta ambiente pero es muy agradable, cómodo y excelente servicio.
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Guest User
July 28, 2025
Increíble hotel, pero lo mejor de todo es la calidez de los empleados, sobre todo de HERIBERTO, gracias por estar tan al pendiente excelente servicio y la comida una delicia!!! Super 100
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Guest User
July 28, 2025
La pasamos increíble. El hotel muy bonito, la playa increíble. La atención de todo el personal excepcional, sobre todo de Heriberto, nos atendió increíble!!! Muchísimas felicidades!!! Excelente opción para pasar unas vacaciones increíbles.
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Guest User
July 25, 2025
Hotel is clearly a mediocre Hyatt that they slapped the Thompson name on. The rooms are large and surprisingly nice relative to the rest of the hotel that is aggressively “meh”. The grounds are uninteresting, the restaurants are boring. Last night there was a saxophonist that was playing along to some track of Latin covers of American pop music. So cheesy and loud we had to find someone where else to eat. The staff are nice and service is solid, but the hotel lacks any vibe or character that I would expect of a Thompson. Guess you get what you pay for.
Guest User
July 20, 2025
Estupendo sitio para descansar absolutamente al lado del mar. La playa limpia, los camastros muy bien, la atención en playa muy buena y ágil, alberca muy limpia, habitaciones impecables (Beach Suite). Todo fantástico.
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Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Surfing
Off-site
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Bar
Tennis court
Restaurant
Airport drop-off
Additional charge
Car rentals
Currency exchange
Conference room
Additional charge
Multi-function room
Childcare service
Additional charge
Wi-Fi in public areas
Free
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Car rentals
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Wedding service
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Currency exchange
Tour and ticket booking service
VIP check-in service
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Snack bar
Public Areas
Smoking area
Garden
Health & Wellness
Spa
Additional charge
Massage room
Kayaking
Off-site
Parasailing
Off-site
Sailing
Off-site
Surfing
Off-site
Windsurfing
Diving
Tennis court
Golf course
Off-site
Snorkeling
Yoga session
Gym
Activities
Private beach area
Public beach
Fishing
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Childcare service
Additional charge
Accessibility
Accessible rooms available
Safety & Security
First aid kit
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | MXN$535.05 (approx. €24.58) per person |
Adult | Set menu:MXN$535.05 (approx. €24.58) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: MXN$1,687.1 (approx. €77.49) per pet per stay
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 56
Phone:+52-7555555500
Email:reservations.zihua@thompsonhotels.com
Culinary excellence is a cornerstone of Thompson Zihuatanejo, with dining experiences that showcase fresh, locally sourced ingredients. Ceniza, the resort s signature restaurant, highlights wood fired coastal cuisine with a menu influenced by the region s rich culinary traditions. Hao offers a casual beachfront setting, serving refreshing cocktails, ceviches, and modern Mexican flavors. Guests can also enjoy private dining under the stars for an unforgettable romantic experience.Beyond indulgent accommodations and world-class dining, the resort offers an array of activities designed for relaxation and adventure. Guests can unwind at the serene pools, take yoga classes on the beach, or indulge in rejuvenating spa treatments. For those seeking exploration, Thompson Zihuatanejo provides easy access to water sports, deep sea fishing, and cultural excursions into the charming fishing village of Zihuatanejo.24DEC25-01JAN26 HOLIDAY SEASON All reservations require 50% of the entire stay as a deposit at time of booking. Reservations must be cancelled 30 days prior to arrival to avoid forfeiting the deposit.
Frequently Asked Questions
What is the cancellation policy for Thompson Zihuatanejo, A Beach Resort by Hyatt?
The cancellation policy for Thompson Zihuatanejo, A Beach Resort by Hyatt varies depending on the type of room and booking conditions.What is the cancellation policy for Thompson Zihuatanejo, A Beach Resort by Hyatt?
What are the check-in and check-out times at Thompson Zihuatanejo, A Beach Resort by Hyatt?
Standard check-in time at Thompson Zihuatanejo, A Beach Resort by Hyatt is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Thompson Zihuatanejo, A Beach Resort by Hyatt?
Can I bring my pet inside the Thompson Zihuatanejo, A Beach Resort by Hyatt?
Pets are allowed on request at Thompson Zihuatanejo, A Beach Resort by Hyatt. Charges may be applicable.Can I bring my pet inside the Thompson Zihuatanejo, A Beach Resort by Hyatt?
How far is the Thompson Zihuatanejo, A Beach Resort by Hyatt from the closest airport?
The closest airport is Ixtapa-Zihuatanejo International Airport, and it is about 23 mins from hotel by car (14.5 km).How far is the Thompson Zihuatanejo, A Beach Resort by Hyatt from the closest airport?
Is airport shuttle service offered by Thompson Zihuatanejo, A Beach Resort by Hyatt ?
Yes, at Thompson Zihuatanejo, A Beach Resort by Hyatt, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Thompson Zihuatanejo, A Beach Resort by Hyatt ?
About This Property
| Nearest Airport | Ixtapa-Zihuatanejo International Airport |
|---|---|
| Distance to Airport | 14.46KM |
| Average Price From | EUR591 |
| Hotel Star Rating | 4 |